Online systems outage


Upgrades to Banner and related online systems will be taking place on Friday, July 21 through Monday, July 24. The following services will be unavailable:     

  • Friday, July 21 from 4:00 p.m. to midnight:
    • Brightspace outage; access to Brightspace content will not be available.
    • Library functions that require sign-in will not be available.
  • Friday, July 21 from 4:00 p.m. to Sunday, July 23 at 6:00 p.m.:
    • Access to mySAIT self-service will not be available, which includes things like the following:
      • Requests transcripts/confirmation of enrollment
      • Access to student records (myStudent)
      • Access to employee leave and time records (myEmployee)
      • Access to faculty admin (myFaculty)
      • Faculty will not be able to submit grades during this time through myFaculty or Brightspace.
    • VAS (Virtual Admission System): applicants can apply; however, offers will not be processed during the outage
    • Apply Alberta applications cannot be accepted during this time.
    • Online registration for credit programs will not be available during this time.
    • Online registration for non-credit courses through Destiny will be available; however, information will not push into Banner until Monday after the outage.
    • Banner Admin, Argos, Boomi, and Ellucian Go App will not be available during this time.
  • Friday, July 21 from 4:00 p.m. to Monday, July 24 at 9:00 a.m.:
    • myTradesecrets. Online registration for apprenticeship programs will not be available during this time.

Please contact the ITS Service Desk @ ServiceNow Portal (service-now.com) with questions.