Amenities

Front desk

The front desk is staff 24/7 and is here to assist you with whatever you might need. Our residence services representatives are here to answer all your questions and address any concerns/suggestions you might have.

What can we help with?

• Questions about residence
• Game equipment sign-out (ex.pool and table tennis)
• Cleaning supply rentals (including: vacuum, broom, plunger etc.)
• Packages
• Guest sign-in
• Payments
• Emergency procedures
• Building-wide security 

Communial amenities

Throughout the buildings, there are common rooms where residents can meet, gather, and study. Some of our common rooms also have special amenities.

Yoga studio

Located on the 11 floor of Begin Tower, the yoga studio provides a space for you to relax and renew your mind, body and spirit and build your balance on your balance, inner strength and energy.

Cardio room

Located on the 12 floor of Begin Tower and East Hall, both cardio rooms are equipped with treadmills, elliptical trainers and stationary bikes. We just ask that you use the sanitizing wipes to clean off the machines when you are done. 

Games rooms

Throughout both buildings, we have ping-pong tables, pool tables, and fooseball. Equipment can be borrowed from the front desk of both buildings. 

Laundry rooms

We have two self-serve laundry rooms located in the basement of each building. Laundry cards can be purchased and loaded at the Sparkle machine in each laundry room.

The washers and dryers both cost $2.00 per load, simply tap your pre-loaded card to start your machine. You do need to provide your own laundry detergent, fabric softener and dryer sheets.

Using the mysparkle app, you'll be able to view which machines are currently available in our laundry rooms*.

_{*We recommend you remain in the laundry room while your clothes are in the washer or dryer. SAIT Residence is not responsible for lost, stolen or damaged personal belongings, no matter the cause.}

Mailroom

Mail is delivered daily to the Residence Office and can be picked up from your mailbox in the lobby. Each resident is issued a mailbox with a mailbox key.

Packages that do not fit into your mailbox will be delivered to the Begin Tower office and the Residence Life team will accept them for you.

Packages from Purolator, UPS and Canada Post are accepted and scanned, and an email is sent to let you know your package arrived. The office will only release your package to you with a valid ID.

Mail can be addressed to one of the following towers.

Maintenance

Do you have a dripping tap, burned-out light bulb, clogged drain or a window or door that isn't closing correctly? Our maintenance staff is here to quickly and safely deal with any maintenance issues. 

Maintenance concerns can be easily reported online by signing in to your Housing Hub account and selecting “submit a maintenance request”. Requests are reviewed and prioritized daily from 10 am to 4 pm, Monday to Saturday.

In the case of an emergency (major water leak, loss of heat, etc.) please contact the front desk, your residence advisor or campus security.

Security

Ensuring students' safety is our priority, and we take it very seriously. We work closely with Campus Security to create a safe and secure living environment.

Together to provide:

• 24/7 emergency response to alarms, accidents and unusual activity
• monitored security cameras
• daily and nightly security patrols
• all items that are found at SAIT Residence are taken to SAIT security for holding
• on-site staff who perform rounds of the residence buildings at night and deal with any issues.

Parking

On-campus parking is available for students living in residence through the parking office in the Senator Burns Building. There are a limited number of spaces for sale, so residents are recommended to make arrangements for the purchase of parking passes early. 

Internet and TV access

SAIT provides wireless internet to all residents, however you must bring your network card and cables for wired service. You will need a 10/100 network card and a network cable to plug into the internet. The exact type of network card will vary depending on the type of computer you have.

You can access streaming services using the campus wifi. The cost of the streaming service is extra and at your own expense. Cable tv can be purchased at your own expense by contacting Shaw.

Alterations of any description to phone connections, cable outlets and electrical installations are not permitted. Installing satellites, aerials or any other device on the exterior of the building is prohibited. Residents are not permitted to cut wires, boreholes or make any other changes within the residence.

Any unauthorized services or equipment may be removed by management at the resident's expense without notice or liability.