Feedback Matters
Feedback is a vital part of any learning process — it improves course content and helps instructors enhance their teaching.
We want your experience at SAIT to be an amazing one and take all feedback seriously.
Ways to give feedback
As a SAIT student, you have a voice to reflect on your educational experiences and help us support teaching and learning excellence.
We want to know what is going well for you and the effective feedback you have about your learning experience.
| 1. Student and Instructor |
| Consider the nature of your feedback and the appropriate way to give it - email or in person |
| If in-person is the best option, arrange a time with your instructor to have a conversation |
| Think about and prepare the meaningful feedback you want to provide |
| Meet with your instructor for a professional, constructive two-way conversation |
| Schedule a follow-up discussion if needed |
| 2. Student Feedback Questionnaire |
| Available near the end of your course, students have seven days to complete and submit. |
| Feedback is then captured by SAIT's Business Intelligence and Analytics team and is 100% confidential. |
| After instructors post final grades, the results are summarized and provided to the instructor and Academic chair for review. |
| Instructors then review the feedback, reflect on the results, and create an action plan. |
| The Academic Chair ensures results are reviewed and plans are made and actioned. |
| The feedback is also reviewed by many stakeholders at the program level and utilized in the Program Quality Assurance process. |
| 3. Exit Survey and Graduate Employment Survey |
| Just before you complete your program and in the year following graduation, you can also provide formal feedback. |
| Provided to the Academic Chair, Dean, Associate Dean and SAIT's Executive Management, feedback is reviewed at the program level to monitor trends and follow themes. |
| From there, Academic Chairs share feedback and discuss trends and observations with faculty. |
Remember, real people review your feedback
Please act accordingly and be constructive.
- Show respect. Be objective. Fact-based, unbiased, unprejudiced feedback is the way to go. Hateful or discriminatory comments concerning race, gender, sexual identity, religion, etc. are unacceptable.
- Offer praise. Share criticisms. Your feedback should address positive aspects of the course and instruction, as well as those that need improvement.
- Give examples. Make suggestions. Describe specific elements of the course or instructor behaviour and how these have affected you. Provide examples based on your own experiences.
Members of the SAIT community, including students and instructors, are expected to treat each other with fairness, dignity, civility and mutual respect.
SFQ administrators may refer hateful, offensive or discriminatory comments to the Office of Community Conduct for follow-up.
Examples of effective feedback
🚫 "The exam was unfair."
✅ Try instead: "I found the length of the exam unfair. I knew all the material but struggled to finish in time. I felt very stressed by the time pressure and may not have performed my best."
🚫 "The instructor was too sarcastic."
✅ Try instead: "The instructor was often sarcastic, making me not want to ask questions or participate in discussions."
🚫 "It was easy to listen in class."
✅ Try instead: "It was great to have the PowerPoint slides posted online; that way, you can follow in class and not have to worry about frantically taking notes and missing things."
✅ Make a suggestion: "It would be great if the class slides and example questions we use in class could be put in Brightspace so we can easily go back and review them."
Need more assistance?
There are additional resources available to help:
- Speak to the Program/Academic Advisor within your SAIT school
- Speak to your Academic Chair
- Contact Saitsa
- Contact the Office of the Ombudsperson.