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Feedback Matters

Feedback is a vital part of any learning process — it improves course content and helps instructors enhance their teaching.

We want your experience at SAIT to be an amazing one and take all feedback seriously.

Your feedback matters

Student Feedback Questionnaires for courses within your program are available starting March 25. 

Check your SAIT email or Brightspace for a link and complete by Thursday, April 1.

Ways to give feedback

As a SAIT student, you have a voice to reflect on your educational experiences, and to help us support excellence in teaching and learning. We want to know what is going well for you and the effective feedback you have about your learning experience. 

1. Student and Instructor
Consider the nature of your feedback and the appropriate way to give it - email or in person
If in-person is the best option, arrange a time with your instructor to have a conversation
Think about and prepare the meaningful feedback you want to provide
Meet with your instructor for a professional, constructive two-way conversation
Schedule a follow-up discussion if needed
2. Student Feedback Questionnaire 
Available near the end of your course, students have seven days to complete and submit. 
Feedback is then captured by SAIT's Business Intelligence and Analytics team and is 100% confidential. 
After final grades are posted by instructors, the results are summarized and provided to the instructor and Academic chair for review.
Instructors then review the feedback, reflect on the results, and create an action plan. 
The Academic Chair ensures results are reviewed and plans are both made and actioned.
The feedback is also reviewed by many stakeholders at the program level and utilized in the Program Quality Assurance process.
3. Exit Survey and Graduate Employment Survey
Just before you complete your program and in the year following graduation, you'll also have an opportunity to provide formal feedback. 
Provided to the Academic Chair, Dean, Associate Dean and SAIT's Executive Management, feedback is reviewed at the program level to monitor trends and follow themes. 
From there, Academic Chairs share feedback and have discussions with faculty around trends and observations. 

Remember, real people review your feedback

Please act accordingly and be constructive. 

  • Show respect. Be objective. Fact-based, unbiased, unprejudiced feedback is the way to go. Hateful or discriminatory comments concerning race, gender, sexual identity, religion, etc. are never acceptable.
  • Offer praise. Share criticisms. Your feedback should address aspects of the course and instruction that are positive, as well as those which need improvement.
  • Give examples. Make suggestions. Describe specific elements of the course or instructor behavior and how these have affected you. Provide examples based on your own experiences.

Examples of effective feedback

"The exam was unfair."

Try instead: I found the length of the exam unfair. I knew all the material but really struggled to finish in time. I felt very stressed by the time pressure and may not have performed my best.

"The instructor was too sarcastic."

Try instead: The instructor was often sarcastic which made me not want to ask questions or participate in discussions.

"It was easy to listen in class."

Try instead: It was great to have the PowerPoint slides posted online, that way you can follow in class and not have to worry about frantically taking notes and missing things.

Make a suggestion: It would be great if the class slides and example questions we use in class could be put in Brightspace so can easily go back and review them.

Need more assistance? 

There are additional resources available to help: 


Members of the SAIT community, including students and instructors, are expected to treat each other with fairness, dignity, civility and mutual respect. Hateful, offensive or discriminatory comments may be referred by SFQ administrators to the Office of Community Conduct for follow-up.

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Feedback Matters

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