Network and Wifi Access

Wifi

SAIT provides wireless connectivity to current students on campus.

Username: acdm\SAIT ID without leading zeros (123456)
Default password: birthdate, YYMMDD

The password you use to log in to SAIT wireless is the same as your computer login password, SAIT email and Office 365 password. If you change your password for one, you change your password for the others as well. Always change your password from the default after you log in the first time.

Connect to SAIT-secure on campus

Ensure your wireless adapter is turned on.
Click the wi-fi icon.
Select sait-secure from the list of available networks.
Select connect automatically.
If you see a message that says Continue connecting? select the connect button.
Once connected, you will need to read and accept the End User License Agreement.
You’ll see a message stating you have successfully connected to sait-secure.

Connecting to wi-fi from an Apple device

Open the Settings menu, select wi-fi.
Choose the network listed as sait-secure.
Click Join.
Select Trust if a digital experience screen appears. The certificate should say auth4.is.sait.ca.

Connecting to wi-fi from an Android device

Open the Settings menu, select wi-fi.
Choose the network listed as sait-secure. Note: Not all fields may be visible due to Android versions and it may be possible to select Use Trusted Certificates.
Set EAP Method to PEAP.
Set Phase 2 Authentication to MSCHAPV2.
Leave the CA Certificate blank or select Do not validate.
Tap Connect.

Eduroam wireless network

Eduroam allows students to access free-roaming wireless at participating institutions.

Username: SAIT ID without leading zeros (123456) followed by sait.ca
Default password: birthdate, YYMMDD

The password you use to log in to Eduroam is the same password you use for SAIT wifi and to log in to your computer, SAIT email and Office 365. If you change your password for one, you change your password for the others as well. Always change your password from the default after you log in the first time.

Access Eduroam from a Windows laptop

Select Start, on the bottom left of your screen.
Select Settings from the left of the Start Menu. For Windows 7, click Control Panel located on the right side of the Start Menu.
Click Network & Internet, then click Wi-Fi. For Windows 7, click Network & Internet then click Network and Sharing Centre.
Click Show Available Networks. For Windows 7, click Connect to a Network under Change Your Networking Settings.
Click Eduroam in the list that appears on the right side of your screen and click Connect.
Click Connect.

Accessing Eduroam from an Apple device

Go to Settings and select Wi-Fi or Wireless.
Select the SSID/network name eduroam.
Enter your username.
Select Join.
Select Trust if a digital certificate screen appears. The certificate should say auth4.is.sait.ca.

Accessing Eduroam from an Android device

Go to Settings and select Wi-Fi or Wireless.
Select the SSID/network name eduroam.
Set the EAP Method to PEAP.
Leave the CA Certificate blank or select Do not validate.
Complete the Identity section.
Click Connect.

VPN

To access the SAIT internal network remotely, download and install the GlobalProtect VPN client.

Windows: Users with local admin rights

If you can make administrative changes to your device, such as downloading new software, use these instructions to install the GlobalProtect VPN client.

1. Launch any browser.

2. Log in to https://portal.sait.ca with your SAIT login (not your SAIT email address).

3. Click Download Windows 64 bit GlobalProtect Agent hyperlink.

4. Do not click Run. Click Save or Save As, depending on your browser:

Edge and Internet Explorer:

Chrome:

Downloads automatically get saved to your Downloads folder. Click on ‘Show in Folder’ (bottom left of screen).

Firefox:

Click Save File. The msi installer will get saved to your Downloads folder.

You can also click the down arrow at the top left and click the folder icon.

Double click on the msi to install.

6. Click Next to start the installation.

7. Click Yes to the User Access Control prompt.

8. Click Next to confirm the installation

9. Click Close when the installation is complete.

10. Open the GlobalProtect app from the taskbar (grey circle icon).

GlobalProtect application opens.

11. Enter the portal address portal.sait.ca (this only needs to be done once during your first connection). Do NOT enter https:// in this window.

For SAIT students: acdm\studentID (without leading zeros, same as student computer login). eg. acdm\123456

For SAIT staff: domain \ username (same as staff computer login). eg. acdm\jdoe

You are now connected to the SAIT internal network.

Please contact ITS.Support@sait.ca if you experience any issues (account lockout/password expire/etc.).

Ensure you are connected to the VPN first.

Windows 7:

Select Start — My Computer — right-click “Map a Network Drive”

Windows 10:

Select Start — This PC — right-click “Map a Network Drive”

Drive Path (your O:drive, copy + paste): \\acdm.ds.sait.ca\rootdfs or \\admn.ds.sait.ca\rootdfs for ADMN staff

Select use other credentials:

Username: acdm\jdoe (SAIT student ID without leading zeroes or staff computer login name – can also be admn\jdoe)

Password: computer login password

After they are mapped, it is recommended to create a shortcut on your PC — you can double click on the shortcuts after connecting to the VPN.

For H: Drive requests, please contact ITS.Support@sait.ca.

Mac: Users with local admin rights

If you can make administrative changes to your device, such as downloading new software, use these instructions to install the GlobalProtect VPN client. If you don't have local admin rights, contact Helpline.

This guide provides instructions on how to download and install the GlobalProtect VPN client for MAC. Local admin rights are required to download the VPN client. If you don't have local admin rights, contact ITS.Support@sait.ca .

1. Launch the Safari browser.

2. Log in to https://portal.sait.ca with your SAIT account (not your SAIT email address).

3. Click Download Mac 32/64 bit GlobalProtect agent hyperlink.

4. After downloading, go to downloads at the bottom right-hand corner, and double click on GlobalProtect.pkg to start the installation.

5. Click Continue on the Install GlobalProtect Installer.

6. Click Continue on Custom Install on ‘System.”

7. Click Install on Standard Install on "System.”

The installation was successful and Global Protect should be located on the top right-hand corner.

Close and choose Keep if you want to keep or Move to Trash if you want to discard the downloaded software.

8. Launch GlobalProtect and enter the address portal.sait.ca.

9. Click Connect

Troubleshooting connection issues

If, the first time you try to use GlobalPortal, it seems stuck when you click Connect, check your security settings. Go to Apple > System Preferences > Security and Privacy > General.

a. If you see an alert about software from PaloAlto Networks being blocked, click Allow, then close your preferences window.

b. If prompted, enter your computer's administrative user name and password, then click Install Software. If you don't have administrative rights to your school-owned computer, contact your departmental tech support personnel.

c. Restart your Mac.

10. Enter SAIT username and your login password to connect to SAIT VPN.

For SAIT students: acdm\studentID (without leading zeros, same as student computer login). eg. acdm\123456
For SAIT staff: domain \ username (no spaces - same as staff computer login). eg. acdm\jdoto connect to SAIT VPN.

When successful, you will get the following message.

Ensure you're connected to the VPN first.

Select Finder, hit Command + K to bring up the Connect to Server window.
Enter the path to the network drive you want to map: smb://acdm.ds.sait.ca/rootdfs or smb://admn.ds.sait.ca/rootdfs
Click connect.
Enter your SAIT credentials and click OK. For example, acdm\123456 (student ID without leading zeros) or acdm\jdoe or admn\jdoe for ADMN staff.
The drive will now appear on your desktop and in the finder window sidebar.

For H: drive requests, please contact ITS.Support@sait.ca.

Copyright infringement and illegal downloading

Thinking of using BitTorrent to download a show, song or movie while connected to the SAIT campus network, including WiFi and VPN? Think twice. Downloading and sharing copyrighted material is illegal.

You should know

Content owners monitor the internet, particularly websites that use BitTorrent protocol. When downloading and sharing is noticed, owners will notify SAIT. Under copyright law, SAIT is required to pass on these copyright notices to individual network users. This is known as the “notice-and-notice” system, introduced in January 2015.

Although SAIT will not provide personal information to copyright holders unless legally compelled, students and employees are still personally responsible and accountable for their actions.

If you get one of these notices, don’t ignore it. It’s important to know that under the law, any notices of claimed copyright infringement must not request or demand payment or personal information.

SAIT policies and procedures

Illegal downloading activities on the SAIT network are a violation of AD.2.15.1 Acceptable Use of Computing Information and Technology Resources Procedure.

Students who receive a copyright infringement notice from a copyright owner will be contacted by SAIT’s Office of Community Conduct and are subject to the procedures under AC.3.4.1 Student Non-Academic Conduct Procedures. SAIT employees who receive notice are subject to HR.4.4.1 Corrective Action Procedure.

For more information, contact Susan Radke, Director, Office of Community Conduct, 402.284.8891.