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Network and Wi-Fi Access

The eduroam wireless network service provides SAIT students and staff with local wireless access while on campus and free-roaming at any participating eduroam institutions globally. 

All students, staff and faculty can use the eduroam CAT (Configuration Assistant Tool) to assist with the setup of the eduroam network.

How to connect to eduroam

Go to the eduroam website and search for SAIT. Then download the eduroam installer for your device to connect wirelessly.

Use the following credentials:

Username: Your SAIT email address
Password: Your SAIT computer/email password

🚨 The network sait-secure will be discontinued by Spring 2024.

Connect to eduroam manually

Use the following settings to manually connect to eduroam:

  • Network/SSID: eduroam (you may need to type in manually)
  • Network Authentication Method: WPA2/WPA3 Enterprise (also called Infrastructure)
  • Data Encryption Method: AES
  • EAP Type: PEAP
  • Authentication Method: MS-CHAPv2
  • Certificate Authority: DigiCert Global Root G2
  • Authentication Servers: wifiauth.sait.ca

Guest wi-fi access

SAIT provides free guest wi-fi - sait-guest - for users who do not have a SAIT computer account.

Users must accept the Terms and Conditions presented daily to access the free guest wi-fi.

Reconfigure your WiFi!

Over the summer, ITS made changes to the secure WiFi network (eduroam/sait-secure), which means if you are using your own laptop you will have to run the Configuration Assistant Tool (CAT) to connect to those networks.

If you are using a SAIT-issued device, ITS has configured the new WiFi for you automatically. If you have trouble accessing eduroam/sait-secure on your SAIT-issued device, please contact the Service Desk.

If you are using an Apple mobile device, you will be prompted to “trust” the new certificate once you log in.

If you are using an Android mobile device, it should automatically configure your connection for you.

There are no impacts to the Guest WiFi.

If you have any questions or concerns, please contact the Service Desk.

On August 14, 2023, the Cyber Security team made enhancements to our email security configuration that will reduce spam, phishing attempts and protect our networks.

What does this mean for me?

You will see more legitimate emails showing up directly in your inbox as opposed to your junk mail or quarantine. There will also be fewer spam and phishing attempts, which keeps our networks secure.

The increased security changes may also mean that emails from applications or users outside of SAIT may end up in your junk mail or quarantine.


Be sure to check your junk mail on a regular basis for emails you are expecting from external organizations or users. If an email goes into quarantine, you’ll get an email in your inbox asking you to review it and release it or delete it.

If you see a suspicious email, be sure to report it to ITS for phishing. Here are two ways to do this:

  • On Outlook Online, select this icon on your top menu:  . From the drop-down menu, select “Report phishing.”
  • On the Outlook desktop app, select “Protection > Report Message > Phishing.


Visit our ServiceNow self-service portal to find instructions on how to connect to VPN.

Copyright infringement and illegal downloading

Thinking of using BitTorrent to download a show, song or movie while connected to the SAIT campus network, including wi-fi and VPN? Think twice. Downloading and sharing copyrighted material is illegal.

You should know

Content owners monitor the internet, particularly websites that use BitTorrent protocol. When downloading and sharing are noticed, owners will notify SAIT. Under copyright law, SAIT is required to pass on these copyright notices to individual network users. This is known as the “notice-and-notice” system, introduced in January 2015.

Although SAIT will not provide personal information to copyright holders unless legally compelled, students and employees are still personally responsible and accountable for their actions.

If you get one of these notices, don’t ignore it. It’s important to know that under the law, any notices of claimed copyright infringement must not request or demand payment or personal information.

SAIT policies and procedures

Illegal downloading activities on the SAIT network violate AD.2.15.1 Acceptable Use of Computing Information and Technology Resources Procedure.

SAIT’s Office of Community Conduct will contact students who receive a copyright infringement notice from a copyright owner and are subject to the procedures under AC.3.4.1 Student Non-Academic Conduct Procedures. SAIT employees who receive notice are subject to HR.4.4.1 Corrective Action Procedure.

For more information, contact the Office of Community Conduct.