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Network and Wi-Fi Access

Connect to secure Wi-Fi on campus through eduroam

The eduroam wireless network service provides SAIT students and staff with local wireless access while on campus and free roaming at any participating eduroam institutions globally. All students, staff and faculty can use the eduroam CAT (Configuration Assistant Tool) to assist with the setup of the eduroam network.

How to connect to eduroam

Go to the eduroam website and search for SAIT. Then download the eduroam installer for your device to connect wirelessly.

Use the following credentials:

Username: Your SAIT email address
Password: Your SAIT computer/email password

Please note: sait-secure will be discontinued by Spring 2023. Please refer to the sait-secure quick setup tool.

Connect to eduroam manually

Use the following settings to manually connect to eduroam:

  • Network/SSID: eduroam (you may need to type in manually)
  • Network Authentication Method: WPA2/WPA3 Enterprise (also called Infrastructure)
  • Data Encryption Method: AES
  • EAP Type: PEAP
  • Authentication Method: MS-CHAPv2
  • Certificate Authority: DigiCert Global Root CA
  • Authentication Servers: auth4.is.sait.ca

Guest Wi-Fi Access

SAIT provides free guest Wi-Fi (sait-guest) for users who do not have a SAIT computer account. To access the free guest Wi-Fi, users must accept the Terms and Conditions presented on a daily basis.

VPN

To access the SAIT internal network remotely, download and install the GlobalProtect VPN client.

Windows: Users with local admin rights

If you can make administrative changes to your device, such as downloading new software, use these instructions to install the GlobalProtect VPN client.

1. Launch any browser.

2. Log in to https://portal.sait.ca with your SAIT login (not your SAIT email address).

GlobalProtect login screen

3. Click Download Windows 64 bit GlobalProtect Agent hyperlink.

GlobalProtect download instructions

4. Do not click Run. Click Save or Save As, depending on your browser:

Edge and Internet Explorer:

Run and save as options

Chrome:

Downloads automatically get saved to your Downloads folder. Click on ‘Show in Folder’ (bottom left of screen).

Show in folder

Firefox:

Click Save File. The msi installer will get saved to your Downloads folder.

Save file

You can also click the down arrow at the top left and click the folder icon.

Down arrow and folder

Double click on the msi to install.

6. Click Next to start the installation.

Installation window with next button

7. Click Yes to the User Access Control prompt.

8. Click Next to confirm the installation

Installation window with next button

9. Click Close when the installation is complete.

Installation window with close button

10. Open the GlobalProtect app from the taskbar (grey circle icon).

Grey world icon in toolbar

GlobalProtect application opens.

GlobalProtect connection window

11. Enter the portal address portal.sait.ca (this only needs to be done once during your first connection). Do NOT enter https:// in this window.

GlobalProtect window with portal.sait.ca entered

Sign in using your computer login credentials.

For SAIT students: acdm\studentID (without leading zeros, same as student computer login). eg. acdm\123456

For SAIT staff: domain \ username (same as staff computer login). eg. acdm\jdoe

GlobalProtect login window

GlobalProtect window loading

You are now connected to the SAIT internal network.

Connected GlobalProtect window

Please contact ITS.Support@sait.ca if you experience any issues (account lockout/password expire/etc.).

Ensure you are connected to the VPN first.

Windows 7:

Select Start — My Computer — right-click “Map a Network Drive” 

Windows 10:

Select Start — This PC — right-click “Map a Network Drive” 

Drive Path (your O:drive, copy + paste): \\acdm.ds.sait.ca\rootdfs or \\admn.ds.sait.ca\rootdfs for ADMN staff 

Select use other credentials: 

Username: acdm\jdoe (SAIT student ID without leading zeroes or staff computer login name – can also be admn\jdoe) 

Password: computer login password 

After they are mapped, it is recommended to create a shortcut on your PC — you can double click on the shortcuts after connecting to the VPN. 

For H: Drive requests, please contact ITS.Support@sait.ca.

Mac: Users with local admin rights

If you can make administrative changes to your device, such as downloading new software, use these instructions to install the GlobalProtect VPN client. If you don't have local admin rights, contact Helpline.

This guide provides instructions on how to download and install the GlobalProtect VPN client for MAC. Local admin rights are required to download the VPN client. If you don't have local admin rights, contact ITS.Support@sait.ca

1. Launch the Safari browser.

2. Log in to https://portal.sait.ca with your SAIT account (not your SAIT email address).

GlobalProtect login window

3. Click Download Mac 32/64 bit GlobalProtect agent hyperlink.

GlobalProtect download 

4. After downloading, go to downloads at the bottom right-hand corner, and double click on GlobalProtect.pkg to start the installation.

GlobalProtect icon in toolbar

5. Click Continue on the Install GlobalProtect Installer.

GlobalProtect installer window

6. Click Continue on Custom Install on ‘System.”

GlobalProtect installer window continued

7. Click Install on Standard Install on "System.”

GlobalProtect install button

The installation was successful and Global Protect should be located on the top right-hand corner.

GlobalProtect installed

Close and choose Keep if you want to keep or Move to Trash if you want to discard the downloaded software.

8. Launch GlobalProtect and enter the address portal.sait.ca.

9. Click Connect

GlobalProtect portal.sait.ca address entered

Troubleshooting connection issues

If, the first time you try to use GlobalPortal, it seems stuck when you click Connect, check your security settings. Go to Apple > System Preferences > Security and Privacy > General

a. If you see an alert about software from PaloAlto Networks being blocked, click Allow, then close your preferences window.

Preference window options

b. If prompted, enter your computer's administrative user name and password, then click Install Software. If you don't have administrative rights to your school-owned computer, contact your departmental tech support personnel.

c. Restart your Mac. 

10. Enter SAIT username and your login password to connect to SAIT VPN.

  • For SAIT students: acdm\studentID (without leading zeros, same as student computer login). eg. acdm\123456

  • For SAIT staff: domain \ username (no spaces - same as staff computer login). eg. acdm\jdoto connect to SAIT VPN.

GlobalProtect login

When successful, you will get the following message.  

GlobalProtect connected

Ensure you're connected to the VPN first.

  1. Select Finder, hit Command + K to bring up the Connect to Server window.
  2. Enter the path to the network drive you want to map: smb://acdm.ds.sait.ca/rootdfs or smb://admn.ds.sait.ca/rootdfs
  3. Click connect.
  4. Enter your SAIT credentials and click OK. For example, acdm\123456 (student ID without leading zeros) or acdm\jdoe or admn\jdoe for ADMN staff. 
  5. The drive will now appear on your desktop and in the finder window sidebar.
For H: drive requests, please contact ITS.Support@sait.ca.

Copyright infringement and illegal downloading

Thinking of using BitTorrent to download a show, song or movie while connected to the SAIT campus network, including WiFi and VPN? Think twice. Downloading and sharing copyrighted material is illegal.

You should know

Content owners monitor the internet, particularly websites that use BitTorrent protocol. When downloading and sharing is noticed, owners will notify SAIT. Under copyright law, SAIT is required to pass on these copyright notices to individual network users. This is known as the “notice-and-notice” system, introduced in January 2015.

Although SAIT will not provide personal information to copyright holders unless legally compelled, students and employees are still personally responsible and accountable for their actions.

If you get one of these notices, don’t ignore it. It’s important to know that under the law, any notices of claimed copyright infringement must not request or demand payment or personal information.

SAIT policies and procedures

Illegal downloading activities on the SAIT network are a violation of AD.2.15.1 Acceptable Use of Computing Information and Technology Resources Procedure.

Students who receive a copyright infringement notice from a copyright owner will be contacted by SAIT’s Office of Community Conduct and are subject to the procedures under AC.3.4.1 Student Non-Academic Conduct Procedures. SAIT employees who receive notice are subject to HR.4.4.1 Corrective Action Procedure.

For more information, contact Susan Radke, Director, Office of Community Conduct, 402.284.8891.

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