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Student Resources

Setting and changing passwords

Changing your computer login password

Please note: Changing the password used to login to SAIT computers will also change the password used to connect to SAIT wireless and SAIT email.

  1. Log in to a SAIT computer
  2. When you can see the Windows desktop, press CTRL + ALT + DEL
  3. Click the option Change Password
  4. Type your old password in the first box. Type your new password in the other two boxes
  5. Click the Confirm Arrow →
  6. Your computer account password, SAIT wireless password and SAIT email password are now updated
Changing your SAIT email password

Please note: Changing the password for your SAIT email account will also change the password used to login to SAIT computers and to connect to SAIT wireless.

  1. Log in to your SAIT student email account from the Email link on sait.ca or go to login.microsoftonline.com
  2. Once logged in, click on the gear icon at the top of the page next to your account name
  3. Click on the Password option
  4. Type your old password in the first box. Type your new password in the other two boxes. Click submit
  5. Your SAIT email password, computer account password and SAIT wireless password is now updated
Changing your mySAIT and Brightspace (D2L) account password

Please note: Changing your mySAIT password will also change your Brightspace (D2L) password.

  1. Go to mySAIT
  2. On the mySAIT tab, click on Change your mySAIT.ca password/PIN
  3. Select Change PIN
  4. Enter your current password in the Enter old PIN box, and your new password in the Enter New PIN and Re-enter New PIN boxes. Click Change PIN
  5. Your mySAIT and Brightspace (D2L) passwords are now updated

If you have issues logging into mySAIT and Brightspace (D2L) or have forgotten the password:

  1. Click on the Forgot Password link under the Login button
  2. Enter your SAIT student ID number with leading zeros (for example 000123456) and click the Forgot PIN? button
  3. Answer the security question and click on Submit
  4. Enter the new password in the New PIN and Re-enter new PIN boxes. Click on the Reset PIN
  5. Your mySAIT and Brightspace (D2L) passwords are now updated.

Please note — it make take up to 15 minutes for your new password to take effect.

Computer login and/or SAIT email reset issues or forgotten password
  1. Go to login.microsoftonline.com
  2. Click on the Can't Access your Account link under the login field
  3. Click on the School Account link
  4. Enter your SAIT email address and the text in captcha image. Click on the Next button
  5. Answer the Security question or phone number configured in your account
  6. On the next page, if you received a text or call with a verification code, enter it in the box. Click Next
  7. Enter your new password in the two boxes. Click Finish
  8. Your SAIT email password, computer account password and SAIT wireless password is now updated

Email, wireless and VPN access

Email

As a SAIT student, a SAIT related email account will automatically be activated for you approximately 10 days before your classes begin.

Connecting to email from a desktop computer and mySAIT

To access your SAIT email, log in to your mySAIT account and click on the email icon.

If there happens to be more than one student with your first and last name, you can check your email address by logging into mySAIT and selecting the View your Personal Email Address on the mySAIT tab.

Connecting to email from an Apple device

You can also access your SAIT email address through the Microsoft Office portal from any internet browser, as well as you have the ability to download the Microsoft Office app for any smartphone (iOS and Android).

Connecting to your SAIT email from an Apple device:

  1. Download the Microsoft Office app from the App Store
  2. Enter your SAIT student email address in the format firstname.lastname@edu.sait.ca and select Add Account
  3. Enter your SAIT computer login password. By default, this is your birthdate in the format YYMMDD
  4. Select Sign In, Select Skip if the Add Another Account screen appears
  5. You will now be able to access your SAIT email through your Apple device
Connecting to email from an Android device

You can also access your SAIT email address through the Microsoft Office portal from any internet browser, as well as you have the ability to download the Microsoft Office app for any smartphone (iOS and Android).

Connecting to your SAIT email from an Android device:

  1. It is recommended that you download the Microsoft Office app from the Google Play Store
  2. Open the Outlook app on your device
  3. Select Get Started
  4. Enter your SAIT student email address in the format firstname.lastname@edu.sait.ca
  5. Enter your SAIT computer login password. By default, this is your birthday in the format YYMMDD
  6. Select Sign In, Select Skip if the Add Another Account screen appears
  7. You will now be able to access your SAIT email through your Android device

Wi-fi

SAIT provides wireless connectivity to current students on campus.

Connecting to wi-fi anywhere on campus

To set up access to a wireless connection on SAIT's network, follow the steps below. Please note, this can only be done on-campus.

  1. Ensure your wireless adapter is turned on
  2. Click the wi-fi icon
  3. Select sait-secure from the list of available wi-fi networks
  4. Select connect automatically
  5. Use your student ID without the leading zeros for your username
  6. Use your current network password
  7. If you see a message that says Continue connecting? select the connect button
  8. Once connected, you will need to read and accept the End User License Agreement
  9. Once you are connected, you will see a message stating that you have successfully connected to sait-secure
Connecting to wi-fi from an Apple device
  1. Open the Settings menu, and select wi-fi
  2. Choose the network listed as sait-secure
  3. Enter your username — Student ID without the leading zeros | Staff - use your computer ID
  4. Enter your SAIT login password. If you are a student, this is by default, your birthdate YYMMDD
  5. Click Join
  6. Select Trust if a digital experience screen appears. The certificate should say auth4.is.sait.ca
Connecting to wi-fi from an Android device
  1. Open the Settings menu, and select wi-fi
  2. Choose the network listed as sait-secure
  3. Set EAP Method to PEAP
  4. Set Phase 2 Authentication to MSCHAPV2
  5. Leave the CA Certificate blank
  6. Enter your username — Student ID without the leading zeros
  7. Enter your SAIT login password. If you are a student, this is by default, your birthdate YYMMDD
  8. Tap Connect

Eduroam wireless

The Eduroam wireless network service provides students with free-roaming wireless access at participating institutions and is developed for the internal research and education community.

Accessing Eduroam from a Windows laptop

This network service provides students with free-roaming wireless access at participating institutions.

  1. Select the Start button on the bottom left of your screen
  2. Select Settings from the left of the Start Menu (on Windows 7 click on Control Panel located on the right side of the Start Menu)
  3. Click on the Network & Internet button, then click on Wi-Fi (for Windows 7 click on Network & Internet then click on Network and Sharing Centre)
  4. Click on the Show Available Networks link (for Windows 7 click on Connect to a Network under the Change your Networking settings)
  5. Click on the Eduroam SSID in the list that appears on the right side of your screen and click Connect
  6. Enter your username:
    1. Use your student ID (without leading zeros) followed by sait.ca
  7. Enter your SAIT computer login password, this is by default your birthdate in the format YYMMDD
  8. Click Connect
Accessing Eduroam from an Apple device

For instructions on how to connect to Eduroam from an Apple device:

  1. Go to your devices Settings menu and select Wi-Fi or Wireless
  2. Select the SSID called: eduroam
  3. Enter your username:
    1. Use your student ID (without leading zeros) followed by sait.ca
  4. Enter your SAIT computer login password, this is by default your birthdate in the format YYMMDD
  5. Select Join
  6. Select Trust if a digital certificate screen appears. The certificate should say auth4.is.sait.ca
Accessing Eduroam from an Android device

For instructions on how to connect to Eduroam from an Android device:

  1. Go to Settings and select Wi-Fi or Wireless
  2. Select the SSID called: eduroam
  3. Set the EAP Method to PEAP
  4. Leave the CA Certificate blank
  5. Under the Identity section, enter your username:
    1. Use your student ID (without leading zeros) followed by sait.ca
  6. Enter your SAIT computer login password, this is by default your birthdate in the format YYMMDD
  7. Click Connect

VPN

Installing VPN

It is highly recommended that you use Internet Explorer (IE) to install the VPN. Other web browsers may not install the application properly. Please make sure you have the most current version of Java installed before proceeding with the steps below.

  1. Open Internet Explorer and go to vpn.sait.ca
  2. Click on the link based on the type of user you are: Student
  3. On the next screen, enter your username as follows
    1. Enter your Student ID without the leading zeros
  4. Enter your password
  5. Click login to begin the installation. Once the installation is done, the application will automatically connect to the SAIT network. An icon in the shape of a lock will appear on the right side of the taskbar
  6. When you wish to disconnect from VPN, click on the lock icon on the taskbar and select Disconnect
Connecting to VPN

To connect to the SAIT network remotely using VPN, do the following:

  1. Start the Cisco AnyConnect Secure Mobility Client
  2. Press the Start button and type anyconnect and click on Cisco AnyConnect Secure Mobility Client
  3. A small application window opens. Click the drop-down box and select Staff_ACDM, then click Connect
  4. Enter your Student ID without the leading zeros
  5. Enter your computer login password
  6. Click OK once you are connected to VPN, an icon in the shape of a lock will appear on the right side of the taskbar
  7. When you wish to disconnect from VPN, click on the icon on the taskbar and select Disconnect

Printing services

Printers are available for student use in classrooms, the Library and print stations in NH109 and C200.

The cost of printing is .10¢/page (black and white) and .25¢/page (colour). To pay for printing, students must load credit onto their eCARDS.

Troubleshooting and printing support

Printing requests using empty eCARDS do not activate a message or notification for the student — the printer will simply not print. The first step in troubleshooting an unresponsive printer should always be to check the eCARD balance.

Direct all concerns or issues regarding the eCARD system (mobile app, online systems, loading funds) to the eCARD office in the Bookstore.

For physical printer issues — paper jams, paper shortage, toner or device service requests — contact the Helpline.

XDocs

XDocs is on campus for all of your printing needs, including binding, posters and more.

Contact XDocs

G112, E.H. Crandell Building
xdocs@sait.ca
403.284.8443

Apps

Ellucian GO app

Whether you are stepping onto campus for the first time or getting ready to graduate, the SAIT app will help make your post-secondary experience easier. You can use it to check your class schedule, view your final grades, get directions to SAIT buildings from your current location and more.

  1. Log in to mySAIT and change your password from the default
  2. Search Ellucian GO in the Apple Store or Google Play and download the app
  3. Open the app and select SAIT from the list of schools
  4. Log in using your student ID (with 000) and password to access your course schedule and grades

If you don't log in to mySAIT and change your password from the default, you won't be able to login to the app.

SAITSA app

The SAIT Students' Association wants you to stay connected on campus with the SAITSA app.

  • Stay connected with fellow SAIT students
  • Check out events and upcoming shows
  • Join student clubs and stay informed on club news
  • Find all your classes via the campus map
  • Create and share your class schedule, and see when your friends are free
  • Connect for ride sharing, buying and selling, and housing
  • Stay informed with campus news, job openings and much more
SAITALERT app

SAITALERT is a free smartphone app that informs SAIT students to help keep them safe on and around campus, including details on emergency procedures, working alone, a virtual safe walk and emergency notifications.

Download today:

Laptops and hardware

If you are part of a laptop (e-Learning) program, you will be assigned a SAIT issued laptop or device with the necessary software, files and applications needed for your studies. E-Learning students are required to use the laptops provided as part of their program.

Learn more

Bring your own device

Some SAIT programs require students to have their own laptop to use as part of their studies. Your laptop must meet the minimum hardware and software specifications, and you are responsible for ensuring your device is in good working order for all classes, exams and assignments.

Learn more

Brightspace (D2L)

Brightspace (D2L) is a learning management system used at SAIT to provide access to course content and resources, used by both students and faculty.

As a student, you'll be able to access your curriculum and upload assignments.

Log in

Access and supportive resources

You can either log in through the button above directly, or you can access Brightspace (D2L) through mySAIT:

  • Log in to mySAIT
  • Select myStudent
  • Your username is your student ID (the same 9-digit ID number you use for mySAIT)
  • Your password is the same password you use for mySAIT

Additional support and resources:

Supported browsers

You are able to access and use Brightspace (D2L) from either a desktop computer, tablet or mobile device:

  • Desktop — the latest version of Microsoft Edge, Mozilla Firefox, Google Chrome or Apple Safari
  • Tablet or mobile device — Current version of iOS with the latest version of Chrome or Safari or Android 5.0 + OS with the latest version of Chrome

Contact Educational Technology Services

Educational Technology Services (ETS) provides technical support and user coaching and training for Brightspace (D2L), Respondus Lockdown Browser and Blackboard Collaborate.

403.210.4250
(toll-free) 1.888.910.4250

Hours of operation

DaysTimes
Monday - Friday 8 am - 4:30 pm

mySAIT

mySAIT is a student portal where you can review your student record, from application to graduation. See the remainder of your tuition balance, schedule, grades, graduation status, order transcripts and print your tax receipt.

Login

Software information

Office 365

SAIT students have access to Microsoft Office 365 and these programs run on a web browser.

If you wish to install Office 365 onto your computer, follow the provided step-by-step instructions below.

Installing Office 365 
  1. Go to login.microsoftonline.com
  2. On a new page, click Use Another Account option if there is another email listed that is not your email address. If not, enter your SAIT email address on the right-hand side of the page
  3. Your username:
    1. Use your first and last name followed by edu.sait.ca
  4. Enter your SAIT computer login password, this is by default your birthdate in the format YYMMDD
  5. Click the Sign In button
  6. On the welcome page, you will see a list of apps including Word, Excel, PowerPoint, Outlook and many others
  7. Click on the app you want to use or click the Install Office Apps button on the right-hand side of the screen

AutoCAD

For students who are currently enrolled in a laptop program in the School of Construction, you can borrow an AutoCAD license.

How to borrow an AutoCAD license
  1. Connect to your SAIT laptop to the campus network using a network cable, or through VPN if you are off campus
  2. Start AutoCAD and type the borrowlicense command
  3. In the Borrow, a License window, click the date on which you will return the license. For example, if you need to use the license for a week from the 5th to the 12th, click on the 12th as the return date
  4. Click Borrow License
  5. At the License Borrowed window, click Close
  6. You have now borrowed an AutoCAD license that will allow you to use the software on your SAIT laptop when you are not connected to the campus network
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