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Technical Support & Resources

Technical support — which includes help with computer hardware and software technical problems, email, audio-visual needs and more — is available to everyone at SAIT, whether the problem occurs at your desk or in the classroom. 

For technical support, contact us using the methods below.

helpline@sait.ca
403.210.4357

Visit us in person 

Visit our technical service desk on campus, located in the Stan Grad Centre.

LocationDatesDaysTimes
MB027, Stan Grad Centre September - June Monday - Thursday 7 am - 7 pm
Friday 7 am - 5 pm
Saturday 8 am - 4 pm
July - August Monday - Friday 7:30 am - 5 pm

Contact Educational Technology Services

Educational Technology Services (ETS - Brightspace Service Desk) provides technical support and user coaching and training for Brightspace (D2L), Respondus Lockdown Browser and Blackboard Collaborate (formerly known as Elluminate).

403.210.4250
(toll-free) 1.888.910.4250

Hours of operation

DaysTimes
Monday - Friday 8 am - 4:30 pm

Have a non-technical request?

For all facility and security service requests, you can refer to our campus Helpline centre.

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