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Medical Office Assistant and Unit Clerk

Waitlisted for Fall 2020

Closed for Fall 2020 (International)

Open for Winter 2021

Length: 5 Months
Credential: Certificate
Available: Full Time Classroom

Program Highlights

Through courses in patient records management, health information law and billing, you can train for a career as a medical office assistant and unit clerk to assist healthcare professionals in medical offices and other health-care facilities.

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New part-time program

Our new Medical Office Assistant and Unit Clerk part-time delivery option allows you flexibility to fit your schedule with five online and five face-to-face courses. 

Learn more

Next information session

All information sessions

Tuition and fees per year*

Year 1: $7,278

Year 1 (International): $15,620

*Tuition, fees, books and supply costs are subject to change

Full costs


This is a competitive program. If applicants meet the admission requirements they will be assessed based on additional criteria. Applicants will be offered admission to this program if they’re qualified through the competitive process and space is available.

When can you apply?

  • Applications for fall 2020 are accepted Oct. 2, 2019 until the program start date.
  • Applications for winter 2021 are accepted from March 30, 2020 until the program start date. 
Term Program start
Fall 2020 Sept. 8, 2020
Winter 2021 Jan. 11, 2020

Check us out

Medical Office Assistant and Unit Clerk is an innovative program providing the necessary skills and theoretical knowledge required by those wishing to combine the skills of a unit clerk and a medical office assistant.

Successful graduates will be proficient in organization, structure and chart management functions of patient records as well as computer software, client care software, basic billing duties, office procedures, processing physician orders, medical office clinical skills and health information law in a client-care setting.

Program Details

Program description

The Medical Office Assistant and Unit Clerk program is innovative in providing the necessary hands-on and theoretical expertise required by those wishing to combine the skills of a unit clerk and a medical office assistant. Successful graduates will be proficient in medical office procedures, organization, structure and chart management functions of a patient record, computer software, emerging client care software, basic billing duties, office procedures, and health information law in a client-care setting.

Courses in this program are conducted on SAIT campus and online. A four-week, unpaid practicum at a health care facility or medical office setting in or outside Calgary is required for successful completion of this program.

Your career

Graduates are employed as medical office assistants, secretaries, and unit or admitting clerks in health care facilities, physician offices, regional health, chiropractic and rehabilitation centres.

  • Graduates of the Medical Office Assistant and Unit Clerk program have a 97% employment rate.

Student success

  • Students with higher secondary or post-secondary marks usually experience greater success in SAIT programs.
  • Students who experience success in this program have proficient communication skills in English.
  • Health care practitioners are detail oriented in the care they provide and enjoy working in a team environment.
  • Basic computer skills are essential for success in the program.

Credentials and accreditation

After successfully completing this program, graduates will receive a SAIT Medical Office Assistant and Unit Clerk certificate.

There are no formal accreditation arrangements at this time. Please contact the School of Health and Public Safety for more information.

Transfer options

The opportunity to advance your education through transferring to, within or from SAIT is available. Visit transfer options for more information.


Have questions about this specific program?

Contact the School of Health and Public Safety

Admission Requirements

Admission and selection

  • Fall 2020 start: applications are accepted Oct. 2, 2019 until the program start date. 
  • Winter 2021 start: applications are accepted March 30, 2020 until the program start date. 

Admission requirements

  • At least 60% in English Language Arts 30-1 or English Language Arts 30-2 or equivalents.
  • All applicants must demonstrate English language proficiency prior to admission, including students educated in Canada.

SAIT accepts high school course equivalents for admission. If you don't meet the requirements, consider Academic Upgrading.

SAIT evaluates international documents for admissions. After you've applied, consider our  international document assessment service if your education is from outside of Canada. 

Competitive entry: seven-step process

Step 1: Read the program information to see the qualities needed for student success.

Step 2: Ensure that you meet all of the admission requirements listed above.

Step 3: Review the selection information to understand the process and deadlines. 

  • Applications and proof of the admission requirements ( transcripts and/or anticipated final grades) along with all supporting documents must be submitted to be included in selection.
  • Selection is done on a continuous basis and will occur until the program is full. 
  • In the selection process, applicants will be assessed on the following criteria and seats will be offered accordingly.

Selection Criteria

  • Qualified applicants will be required to complete a Keyboarding Skills assessment. The keyboarding assessment is a Pass/Fail exam. Applicants who are unable to type at least 30 words per minute net or better will not be eligible to continue in the selection process.
  • You will receive an email from the School of Health and Public Safety with more information on how to complete the assessment.
  • Applicants will be offered seats or placed on the waitlist in the order that successful keyboarding assessments have been received by the School of Health and Public Safety.

Step 4: Apply to Medical Office Assistant and Unit Clerk and submit your transcripts.

Step 5: Log in to mySAIT.ca to check your admission status. If eligible, your status will indicate that you're "in selection."

Step 6: Complete the keyboarding skills assessment after being contacted by the School of Health and Public Safety

Step 7: Continue to monitor changes to your application status through mySAIT.ca.

Failure to meet anticipated final grades will result in offers being rescinded.

Communication during selection

Email is the primary source of communication during the selection process. Ensure your personal email account is managed appropriately to receive our emails, files and communications.

We recommend you add the sait.ca domain to your safe senders list or you risk missing critical email messages.

Practicum requirements

The School of Health and Public Safety has many practica partners located within Alberta and across Canada. Practicum placements in Calgary are limited and students may be required to relocate outside of Calgary for practicum.

Successful candidates will be informed of the allocation of their practicum placement by the program. There is no guarantee that students will be placed at their desired practicum location. Special considerations of personal circumstances will not be given in regards to assigning practicum placements. Students will be responsible for fees associated with practica such as entrance requirements, relocation and travel costs. 

In compliance with the practica agreements with our clinical partners, successful candidates will be requested to provide proof of the following requirements:

  • Updated immunization records
  • Security clearance - Police Information Check including Vulnerable Sector Check
  • Health and wellness status

Learn more


Program outline

This 19-week certificate is offered over the fall/winter semesters or the winter/spring semesters.

Semester 1

Course code Course name Credit
COMP-264* MS Office Basics 1.5
HCPP-220 Healthcare Systems Fundamentals 1.5
HILA-200* Health Information Law I 1.5
HRSC-206 Patient Record Fundamentals 1.5
HRSC-220 Unit Clerk Fundamentals 1.5
HRSC-231 Electronic Medical Record 1.5
MDOF-203 Medical Billing Bookkeeping 3.0
MDOF-240 Medical Office Procedures 1.5
MEDT-211* Medical Terminology I 1.5
PROF-252 Professional Practice 1.5
Semester 1 total 16.5

Semester 2

Course code Course name Credit
PRAC-279 Practicum 1.5
Semester 2 total 1.5
Program total 18.0
*Available by correspondence and/or online learning. The courses must be completed within the time frame shown in the program outline. Please contact the Academic Chair prior to enrolling in any online or correspondence courses.

Please be advised that full-time student status requires students to take 60% of a full course load per semester. Depending on the number of courses completed by correspondence, a student may be considered a part-time student, which may impact his/ her financial loan status.


Students must attain a PGPA and/or a CGPA of 2.0 or better in each semester and pass the necessary prerequisite courses to progress through the program. To qualify for graduation, students must pass all courses, attain a CGPA of 2.0 or better and complete course requirements within the prescribed timelines.


Domestic Tuition and Fees*

Year Tuition fees SAIT fees Saitsa fees Health & Dental Plan 2020/21 total
1 $6,056 $682 $288 $252 $7,278

International Tuition and Fees*

Year Tuition fees SAIT fees Saitsa fees Health & Dental Plan 2020/21 total
1 $14,190 $682 $288 $252 $15,620

*Fees and tuition are based on a two-semester full course load structure. There may be additional fees for practicums and terms held outside this time frame.


Campus athletic and recreation Fee: $171.20
Universal transit pass (UPass): $310 - Check eligibility here.
Student support fee: $100
Student technology fee: $100

Health and Dental Fees

Domestic Students 

  • Health Plan: $122
  • Dental Plan: $130
  • For students with existing health and/or dental plans, please refer to the Saitsa website for information on opting out.

International Students 

  • Health and Dental Plan: $460
  • For more information on Health and Dental Benefits for International students please contact the International Centre.

Books and supplies*

  • Books and supplies are approximately $650.
  • Students are responsible for any additional expenses related to their practica (i.e relocation costs if placed outside of Calgary, food, housing, transportation, etc.).
  • There is a fee associated with obtaining a Police Information Check including Vulnerable Sector Check, payable to the Police or the Royal Canadian Mounted Police (RCMP).
  • Students must have their immunizations reviewed by the SAIT Health Clinic. There is a $75 charge to review vaccine and medical history. Any vaccines to be administered will result in additional charges.

Find out about tuition and financial aid.

* Tuition, fees, books and supply costs are subject to change.

Next steps for incoming students

Have you been accepted to this program? Here's what you'll need for your first day of classes.

Important dates and deadlines

Find important dates applicable to all students, including your transcript and tuition payment deadlines on our Important Dates page.

Important Dates

✅ Plan ahead ❗️

You are required to complete several health, confidentiality and consent forms before starting your program. All completed and signed paperwork is needed on orientation day. 

Ensure you complete all three steps below ahead of orientation.

Get started on pre-orientation requirements

Fall 2020


All classes in this program will be delivered online for the Fall 2020 term due to the COVID-19 pandemic and associated health and safety guidelines.

How to register for classes

You'll follow an adjustable block registration process to enrol in your classes. Learn how to register on our registration and schedules page.

Computers and laptops

This is a bring your own device program with a standard hardware and software requirement. See the specific requirements on our computers and laptops page

Required personal protective equipment (PPE)

The industry-approved PPE you'll need will be discussed during your first few days of classes. 

Other requirements

  • Police Information clearance with Vulnerable Sector Check
  • Immunization record
  • Health and Wellness Status

Preparation courses

To support your success, SAIT offers some short courses before classes start, including PREP 100: The SAIT Experience, ETHI 110: SAIT Ethical Practices and SAFE 165: Safety at SAIT.

Required textbooks

The Fall 2020 booklist will be available about two weeks before classes start. We recommend you wait to buy your books until your first few days of classes and speak with your instructors.


Phone: 403.284.8481
Email: hps.info@sait.ca

Academic chair

Stacey Chaisson, Academic Chair
Email:  stacey.chaisson@sait.ca

Inspiring Stories

Inspired to enrol in the program by her mother, Larissa felt SAIT's Medical Office Assistant and Unit Clerk program was the best of it's kind. 

If given the chance, Sarah would let history repeat itself.
Supportive instructors and great classmates made her happy with her decision to choose SAIT for her training to become a medical office assistant.

Larissa Mazur
Medical Office Assistant and Unit Clerk | 2018

"I can do anything if I put my mind to it," she says. "I now have a job with my certificate." 

Sarah Renouf
Medical Office Assistant and Unit Clerk | 2017

"I would do this program again."

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