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Communication Skills for Administrative Professionals - COMM 191

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Course Description

Communication skills are vital for success in the workplace, especially for those training to become an administrative professional.

Executives today require top notch interpersonal communication competency from their administrative professionals. As an admin professional you are not only their "right hand", but an extension of their voice and you will often serve as a communication hub within the organization. In this course, you will learn the skills of a master communicator.

As we explore communication in the workplace today you will learn about communication styles, active learning, the power of questions, online communication and how to match communication methods to tasks.

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