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Home Programs & Courses Continuing Education Courses and Certificates Operational Excellence Certificate of Achievement
Students discuss management practices.

Operational Excellence Certificate of Achievement


Credential: Certificate (non-credit)
Available: Continuing Education Classroom or Online

Program Description

Learn the fundamentals for sustainably improving processes and performance in your organization using a number of systems and tools. This introductory program covers the basic disciplines of operational excellence: project management, change management, process management, supply chains, continuous improvement, operations, and analytics. The program culminates in a practical field study project, allowing you to apply your knowledge strategically to solve problems, lead change, and improve productivity in your own workplace.

For program details, contact the School of Business at business.training@sait.ca or you can subscribe to our Operational Excellence email list to receive information on program update

Required Courses: 
Business Process Management MNGT-203 Classroom
Understanding Change ORGB-218 Classroom
Project Management Basics PROJ-150 Classroom
Operations Management MNGT-102 Classroom
Continuous Improvement Overview MNGT-113 Classroom
Principles of Supply Change Management SCMT-100 Classroom
Introduction to Business Analytics MNGT-114 Classroom
Applied Operational Excellence LDSH-156 Classroom
Elective Courses: a minimum of three are required
Communicating Effectively COMM-218 Classroom or Online
Presentation Skills PRES-208 Classroom
Influence Matters LDSH-242 Classroom or Online
Time Management and Organizational Skills PERS-121 Classroom or Online
Accounting and Finance for Non-Accountants ACCT-208 Classroom or Online
Conflict Management MGMT-217 Classroom or Online
Negotiation Skills MGMT-208 Classroom


School of Business

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