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UPass

What’s a UPass? 🚍

The Universal Transit Pass or UPass program is a partnership initiative between Calgary Transit and participating post-secondary institutions in the city, including SAIT.

With a UPass, you have unlimited access to Calgary Transit during the period it’s valid.

The UPass fee is charged per term and is included in tuition and fees for most full-time programs at SAIT. The UPass fee for the 2021/22 academic year is $155/term.

A new UPass will be issued each term:

  • Fall: valid Sept. 1 to Dec. 31
  • Winter: valid Jan. 1 to April 30
  • Spring/Summer: valid May 1 to Aug. 31

If you’re eligible for a UPass, the fee is mandatory and your pass is not transferable to another individual.

Am I eligible for a UPass? πŸš‡

To be eligible for a UPass, you must be:

  • taking at least nine credits per term AND
  • attending 15 consecutive weeks of classes within one term (fall, winter, spring/summer) AND
  • your tuition must be paid in full or student loan funding must be confirmed.

If you’re eligible for a UPass, you’ll see the fee in your student account through mySAIT once you register for classes. The UPass exemption application for Fall 2021 is now closed.  

How do I get my UPass? 🎫

Starting Fall 2021, students can access their UPass directly on their mobile device through Calgary Transit’s My Fare app. SAIT will automatically confirm your UPass eligibility with Calgary Transit.

My Fare app requirements

  • You must use your SAIT email address (@edu.sait.ca) to sign up. Learn more about your SAIT email
  • Your mobile device must support either Google Play (Android) or App Store (iOS) downloads.

Download and activate your UPass through the My Fare app

  • Download the free My Fare app from Google Play or the App Store.
  • Create your Calgary myID account:
    • click on the menu in the top right corner of the app, select profile
    • tap the New account tab, click Sign up using Calgary myID and create a Calgary myID account using your SAIT email address (@edu.sait.ca).
  • You’ll receive a verification code to your SAIT email address (@edu.sait.ca). Enter the code in the app.
  • Wait 48-72 hours for the UPass to appear in your My Fare Ticket Wallet.
  • Reminder: You must be registered in classes, and have paid your tuition/fees or have confirmed student loan funding to access your UPass each term. 

My Fare app and UPass mobile screen shots

Using the My Fare app πŸ“±

Before you board a bus or train, select your UPass from your My Fare Ticket Wallet and tap “Activate.” Once you have your SAIT eCard, carry it with you to verify your status as a student.

On the bus, tap your screen showing the activated pass and barcode against the onboard scanner or show it to the operator.

On the train, make sure you activate your UPass before your enter the fare paid zone. Have it ready to show a Transit Peace Officer if requested.

UPass FAQ

Can I get a refund if I don't need the UPass?
No. This mandatory fee pays for a service benefiting the majority of SAIT students. However, there is an  exemptions for eligible students.   
Can I transfer my UPass to another person?
No. The UPass is non-transferable — make sure you're familiar with Calgary Transit's conditions of use. The pass holder is subject to a violation ticket and fine for fraudulent use. SAIT will be informed of any UPass violation for further action under our Student Code of Conduct AC.3.4.1. UPasses acquired from sources other than SAIT will be subject to a non-academic misconduct investigation for all involved.
What if my registration status changes and I’m no longer eligible for the UPass?
If you drop to part-time status before the add/drop deadline, you will no longer be eligible for the UPass. Your UPass will be deactivated in the My Fare app and show as expired, and the UPass fee will be refunded. If you withdraw from SAIT at the withdrawal deadline, you'll continue to have acccess to the UPass for the remainder of the term.

My Fare app FAQ

Do I need to activate my pass through My Fare each time I travel?
Yes. You need to activate your UPass each time you use transit.
Does the My Fare UPass expire?
Yes. A UPass is valid for one term at a time, based on your registration status. Each term, your UPass eligibility will be verified and the UPass will once again be ready to activate.
What if my phone isn’t working?
You must be able to access and display your valid UPass throughout your trip. If your phone isn’t working, you need to use another payment method for your trip.
Can I transfer my UPass to another device?
You can transfer any valid UPass to a new device. You’ll need to download the My Fare app and log in to your myID account from your new device. Once you transfer your pass, the pass on your other device will become invalid. My Fare allows three device switchers over a six-month period.
Do I need to set up an account to use the UPass through My Fare?
Yes. You must create a Calgary myID account using your SAIT email address (@edu.sait.ca). myID is an online service through the City of Calgary. It allows people to access multiple City of Calgary services using a single account.
What if I use the wrong email address to set up myID?
You can edit your profile once you’re logged in to Calgary myID. Go to Account, Edit Profile, then update the address.
What if I already use My Fare and have a myID?
You can create multiple Calgary myID and My Fare accounts and switch between profiles through the Account Settings menu on the app. Make sure you log out of My Fare and close the app before you try to log in with a different account.
What if my device is not compatible with the My Fare app or I don't have a device?
The My Fare app is only compatible with Android or iOS devices. If you’re unable to download your UPass through the My Fare app or you don't have a device, contact the Card Office at card.office@sait.ca.

Questions/contact

Card Office

Heritage Hall Café, main floor, Heritage Hall (temporary location)
card.office@sait.ca
403.774.5296

Hours of operation

Day Hours
Monday – Friday  8:30 am to 4 pm
Saturday, Sunday and  statutory holidays  Closed

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