International Business Management

In this course, you will learn about the legal aspects of international trade and how they relate to Canada's trade agreements with our largest trading partners. You will explore the role of the World Trade Organization (WTO) in the multilateral trading system, the role of the European Union Comprehensive Economic and Trade Agreement (CETA), and Canada's role in the Canada-EU relationship. You will also learn about theories and concepts related to international trade laws, international intellectual property protection for Canadian businesses, international dispute resolution, international contracts, and the impact of legal strategic decisions for international expansion.

Pre-requisites:

• One of:
  • MNGT 360
  • MNGT 2360

This course will examine intercultural communication and its relationship to personal, organizational and societal identity and influence. The ability to communicate with people from diverse cultures will promote increased understanding of cultural differences, challenge perceptions and develop tolerance for differences. Developing intercultural communication skills will enable you to work successfully and collaboratively in a global marketplace.

Equivalents:

• COMM 3300

This course places a strong emphasis on professional selling practices, ethical conduct, and Customer Relationship Management (CRM) in sales activities. It explores the creation of long-term organizational value through customer relationships while examining the evolution of the sales profession. Market analysis methods for identifying growth opportunities and key customer segments are covered extensively. Furthermore, significant attention is given to customer-centric selling techniques, including relationship building, needs analysis, and comprehensive CRM strategies. The course also addresses vital aspects of managing a sales team, encompassing organizational structuring, sales forecasting, recruitment, training methodologies, performance evaluation, legal and ethical considerations within the sales domain.

Equivalents:

• MKTG 2366

The International Marketing course enables learners to make successful global marketplace decisions. The focus will be on the application of market planning across international boundaries. Topics include the role of international marketing for Canadian businesses, an examination of the cultural, political, legal and economic implications associated with marketing internationally, and the development and implementation of international marketing strategies.

Pre-requisites:

• One of:
  • MNGT 360
  • MNGT 2360

Equivalents:

• MKTG 3359

In this course, you will focus on the impact that international business has on the operation and strategic decisions of Canadian firms. You will be introduced to the threats and opportunities of globalization, international competition and regional integration. This course also includes traditional topics in international business, such as studies of the global environment, theory of international trade and investment, currency markets and modes of entry, as well as emerging issues of global value chains, gated globalization, and changing world order.

Pre-requisites:

• One of:
  • ECON 305
  • ECON 1110

Equivalents:

• MNGT 2360

In Operations Management, students will explore such topics as capacity planning; process and labour design; Total Quality Management (TQM); and inventory models within the operational environment of both manufacturing and service organizations. This course will broaden your knowledge of best practices, and provide you with a framework for evaluating existing processes and recommending improvements at all levels of an organization. Students should have completed introductory-level organizational behaviour and quantitative methods coursework prior to registering for this advanced-level course.

Equivalents:

• MNGT 4070

This course examines the process of developing international business strategies, designing and operating systems, and working with people around the world to ensure sustained competitive advantage. Topics include planning, organizing, leading, and controlling profit-related activities across borders and cultures.

Pre-requisites:

• One of:
  • MNGT 360
  • MNGT 2360

Equivalents:

• MNGT 3365

This course builds upon skills learned in Business Development and Customer Relationship Management. This course explores sales methodologies for small and midsize businesses and enterprise selling situations applicable to domestic and foreign sales settings. Additionally, it outlines the stages of negotiations, how to successfully conduct them and the impact that cultural differences may have on business deals. The course also focuses on preparing for foreign market entry, sales planning and analytics as well as managing customer and business relationships.

Pre-requisites:

• One of:
  • MKTG 366
  • MKTG 2366

In this course, you will explore unpredictable drivers that trigger organizational change and develop capabilities to understand, drive and manage change at all levels of the organization. Topics include Types of Changes, Why Change, Understanding and Diagnosing Change, Resistance to Change, Change Communication Strategies, Change Management Perspectives, Change Management Models, Organization Development and Sense-Making approaches, Sustaining Change. This course will allow you to develop and design solutions to manage the challenges in implementing change initiatives in various areas of organizations.

Pre-requisites:

• One of:
  • MNGT 250
  • MNGT 2250

Equivalents:

• MNGT 4010

Project Management introduces you to the standards and best practices of the Project Management Institute. We will cover both the technical and sociocultural components of project management at an introductory level, including project definition, work breakdown structures, cost and scheduling techniques, and an introduction to earned value concepts. Stakeholder communications, risk management, project leadership, and project closure round out the topic coverage.

Equivalents:

• MNGT 2321

In this capstone course, you will demonstrate the integrative knowledge and skills you have gained during your earlier courses. You will work collaboratively to develop a business solution for a real-world international organization. You will also research and then apply strategies to manage the threats and opportunities associated with globalization, international competition, regional integration and global value chains within the dynamic international business environment. This course includes international travel to work in person with an international business.

Pre-requisites:

• BLAW 400
• One of:
  • MNGT 465
  • MNGT 3365

In this capstone course, you will demonstrate the integrative knowledge and skills you have gained during your earlier courses. You will work collaboratively to develop a business solution for a real-world international organization. You will also research and then apply strategies to manage the threats and opportunities associated with globalization, international competition, regional integration and global value chains within the dynamic international business environment.

Pre-requisites:

• BLAW 400
• One of:
  • MNGT 465
  • MNGT 3365