Are you prepared to play a vital role in how a business functions? The SAIT Administrative Information Management diploma program is your pathway to mastering the skills that make businesses run smoothly.

This two-year program is highly valued by employers seeking administrative professionals. 

Upon graduation, you will have in-demand skills in business technology, problem-solving, and collaboration. You will be prepared for business administration jobs like coordinator, administrator, and executive assistant. Your skills will transfer across many industries, including finance, oil and gas, healthcare, transportation, and technology. 

In this program, you’ll: 

  • develop professionalism, teamwork, and leadership skills while working collaboratively
  • learn to manage daily tasks and business activities, ensuring operations run smoothly 
  • become skilled in creating, securing, and organizing information using technology, including coordinating meetings and overseeing office procedures
  • perform business processes and procedures to enhance productivity within organizations
  • learn to produce effective business reports that provide valuable insights and stay current with the latest technology trends
  • master the art of effective communication, a crucial skill in any workplace
  • enhance your critical thinking abilities to solve problems and tackle real-world challenges
  • learn to provide superior client service, ensuring the satisfaction of both internal and external stakeholders
  • practice ethical and professional behaviour, setting high standards for yourself. 

This program equips you with the skills and knowledge you need to excel in administrative roles or human resource management. If you are looking for a fulfilling career where you can make an impact, this program is for you. 

Certifications and real experience 

You’ll have the opportunity to earn Microsoft Office certifications and applications that include SharePoint, Outlook, Excel, Word, OneNote, Project and Publisher. You will develop scheduling, word processing, databases, spreadsheets, and presentations expertise. 

You will work for a simulated company to apply your skills. You will also complete a four-week practicum placement to put what you have learned into practice in an actual workplace. 

Those who work in administration tend to be objective, methodical, and innovative. 

You need:

  • a professional attitude
  • discretion 
  • strong communication skills 
  • time management and organizational skills 
  • conflict resolution skills 
  • the ability to work independently and on a team 
  • the ability to work under pressure to meet deadlines. 

You should enjoy working with people, working on computers and compiling and organizing information. 

Graduates of the SAIT Office Professional certificate are eligible to enter this program in year two and complete one additional year of study to earn their diploma. 

The courses in the Office Professional certificate are the same as those in year one of the Administrative Information Management diploma. 

Learn more about program and institution transfer options

You will participate in a four-week practicum, applying the skills and knowledge you have learned in an industry environment.  

Work placements can occur across many industries, including transportation, petroleum and energy, finance, education, government, engineering, construction and non-profit.

You have the opportunity to write several Microsoft Office Specialist certification exams in this program:

  • Word 2019 & 365 Specialist
  • Excel 2019 & 365 Specialist
  • PowerPoint 2019 & 365 Specialist
  • Outlook 2019 & 365 Specialist
  • Word 2019 & 365 Expert
  • Excel 2019 & 365 Expert
  • Access 2019 & 365 Specialist

If you successfully complete the Word Expert, Excel Expert, PowerPoint Specialist, and one additional certification, you can also earn a Microsoft Office Specialist Master certification.

After successfully completing this program, you’ll receive a SAIT Administrative Information Management diploma.

Download program info

Careers and opportunities

Each year, SAIT conducts a survey between February and April to determine the employment rate, salary and satisfaction of our newest SAIT alumni. 

people icon 78% graduate employment rate

salary icon $48,960 average starting salary

Find out more about our graduate employment statistics >

Our graduates may work in the following occupations. Some careers require additional experience and education.

Associated National Occupational Classification (NOC) codes: 12100, 12112, 13100, 13110, 14100, 14101, 64409.


Career counselling and support

Unsure which career path is for you? SAIT offers career planning services to help you decide your future.

You can also get started by taking our online career finder quiz, which can help you narrow down your search based on your current skills and interests.

Finally, you can also head to Alberta alis for various tools and resources, including additional quizzes and labour market information to help you narrow down a career path.


The Administrative Information Management diploma requires 61.5 credits (20 courses) to complete.

The program spans two years, with two semesters in year one and three semesters in year two.

View classes by semester

Course Credits

An introductory math course with applications in algebra, geometry, and finance. Amongst the applications will be measurements and measurement conversions, break-even analysis, pricing, and basic financial calculations.


Tablets, smartphones, social media and other creative methods of accessing and controlling information are prevalent in today’s business world. You will apply social media tools in a business environment to increase productivity and contribute to the global, mobile and social environment, and gain experience using software that enables superior collaboration through cloud computing and virtualization.


This software course will introduce you to essential concepts necessary for success in the business world. This will include e-mail, file management, keyboarding skill development, word processing, spreadsheet applications, presentations, and database applications.


Skilled office professionals must manipulate information on a daily basis using Microsoft Word. Explore the power of this software when used to its full potential and find out how it can increase productivity in the workplace. Master high-quality and consistently formatted documents that include creative elements. This course contributes to certification as a Microsoft Office Specialist.

  • BCMP 220

Business depends on accurate and organized information received in a timely manner. Knowing how to effectively use spreadsheets to keep information organized is essential to your career in the business world. You will study various techniques to organize, calculate, graph and present data in a professional manner.

  • BCMP 220

Presentation skills will be vital to your success and advancement in the business world. You will gain experience with the advanced features of major presentation software programs by developing your own presentation content and customizing the visual appearance of your presentations. You will also create and deliver a variety of speaker-led presentations and self-running presentations to a face-to-face audience.


Master advanced features of word processing to plan and create professional, customized documents that incorporate reference tables, forms, and automation. With an advanced level of expertise, you will be able to efficiently manage daily tasks and improve productivity in a variety of workplaces. This course contributes to certification as a Microsoft Office Expert in Microsoft Word.


One of:

  • BCMP 250
  • BCPT 280

Knowing how to use advanced functions with spreadsheets is essential to your business career. Properly designed spreadsheets help you manage information. You will examine the use of templates, pivot tables and macros within spreadsheet applications, and practice your skills to gain proficiency in organizing information.


One of:

  • BCMP 260
  • BCPT 290

Businesses rely on accurate and retrievable data. Your ability to effectively use a database can save time and money by maintaining data in an easily accessible format. Through your studies, you will have the opportunity to use database software to design, create, maintain and query. You will also practice the business application of databases for everything from customer records management to invoicing and billing, and special events.


Studying design software will help you develop the expertise required to produce graphic designs for print, the Internet and other multimedia channels. In this course, you will explore design principles and concepts, learn how to digitally manipulate images, and practice the skills you learn by completing a wide variety of practical and creative assignments that will showcase your creative abilities.

  • BCMP 220

Project management skills are an essential requirement as you prepare to enter today’s business environment. You will be introduced to the fundamentals of project management practices for projects of varying size and complexity. Using Microsoft Project software or other software as a tool, you will have the opportunity to create projects, monitor schedules, manage resources and track progress.

  • BCMP 320

Communication and Presentation Skills provides you with the foundational knowledge and skills needed to compose business documents and give engaging, formal presentations. You will learn how to effectively communicate in a professional environment and consider different aspects of spoken, written and nonverbal communication (e.g., channel, content, organization, style, tone, format and mechanics) in order to share clear and concise messages with your audience. You will be required to work in both individual and collaborative settings.

  • COMM 1030
  • COMM 1070

This course introduces learners to the strategies and skills required for effective professional communications: reports, group work, presentations, and team building in professional settings.

  • COMN 220

This introductory course provides an overview of human behaviour in organizations at the individual, group, and organizational level and the effect of each on organizational effectiveness. Topics include individual differences, motivation, communication, teams, power and politics, conflict and negotiation, leadership, organizational culture, and change management.

  • MNGT 2250

Examine foundational business concepts as they relate to your profession. You will explore and apply topics such as the Canadian business system, ethics, social responsibility, the world marketplace, marketing, volunteering, and the art of networking.


Performing basic administrative skills productively in fast-paced office environments can be challenging for even the most seasoned administrative professionals. Explore the theory behind common office procedures, to ensure you are ready to deliver the right solution at the right time. Apply the theory to business scenarios that build confidence and competence for every aspect of today’s office environment including everything from customer service to records management.


Meetings are inevitable in the workplace, so delve deeper into how to plan meetings that are effective and enjoyable. Sometimes, meetings are not enough to meet corporate objectives or pass along corporate messages, so an event may be the appropriate solution. Expand the key principles of planning and managing meetings to corporate events and apply your creativity to the planning process.


One of:

  • OADM 257
  • OADM 255
  • OADM 375
  • OADM 396

Exploring different business environments familiarizes you with the requirements of each industry. You will examine industries such as petroleum, transportation, and distribution to develop a working knowledge of the expectations of the administrative profession.

  • COMN 280
  • OADM 390
  • OADM 396
Prepare for the demands of the business office in a dynamic, integrated business learning environment by developing the skills to ensure that you provide business solutions professionally and on time. Working with simulated company managers, you will use critical thinking and decision making skills, manage data and information, provide creativity solutions, and apply organization skills to confidently produce industry-level work.
  • BCMP 300
  • BCMP 310
  • One of:
    • BCMP 320
    • BCPT 390
  • BCMP 330
  • OADM 355
  • OADM 375

This four-week practicum offers you the opportunity to apply the program skills and knowledge you have gained in an industry environment. Potential work experience placements in diverse industries like transportation, petroleum and energy, finance, education, government, engineering, construction and non-profit provide you with real-world experience. Practicum prospects vary somewhat from year to year.

  • AMAT 240
  • BCMP 215
  • BCMP 270 or OADM 395
  • BCMP 340 or BCPT 351
  • MNGT 250 or MGMT 254
  • OADM 211 or OADM 210
  • OADM 355 or OADM 330
  • OADM 375
  • OADM 396


Students must attain a PGPA and/or a CGPA of 2.0 or better in each semester and pass the necessary prerequisite courses to progress through the program. To qualify for graduation, students must pass all courses, attain a CGPA of 2.0 or better and complete course requirements within the prescribed timelines.

Review our grading and progression procedure >


Explore your options!

Some courses in this program are available through Open Studies. You can complete courses via Open Studies to get a head start on your education, reduce your course load once accepted into a credentialed program, or determine which career path best suits you before you fully commit. 

You may also take courses for general interest or personal and professional development.

Admission requirements

Applicants educated in Canada

Applicants must demonstrate English language proficiency and meet the following requirements or equivalents.

  • at least 50% in Math 10C or Math 20-3 AND,
  • at least 50% in English Language Arts 30-1 or English Language Arts 30-2.

SAIT accepts high school course equivalents for admission for applicants educated outside Alberta.

All applicants who were educated outside of Canada must demonstrate English Language proficiency and provide proof they meet the program admission requirements with an international document assessment. Find out what educational documents are accepted and assessment options.

SAIT may also accept courses completed at certain international post-secondary institutions.


Academic Upgrading

Missing an admission requirement for this program? Upgrade your prior education to help you receive admission into one of SAIT's career programs.


English language proficiency

All applicants must demonstrate English language proficiency prior to admission, including students educated in Canada.

Transfer agreements

At SAIT, we evaluate post-secondary credit you have previously earned and apply it to your SAIT credential. Explore our formal transfer agreements available for this program.

We can evaluate your prior education, even if we don't have a formal agreement in place.

Submit a transfer credit application

Lethbridge College

Program name
Administrative Office Professional Certificate
Available credits:

If you have successfully completed the Administrative Office Professional Certificate at Lethbridge College, you are eligible for admission into the second year of SAIT's Administrative Information Management diploma. 

You will be required to complete three additional courses.

Red Deer Polytechnic

Program name
Administrative Professional
Available credits:

If you have successfully completed the Administrative Professional Certificate at Red Deer Polytechnic, you are eligible for admission into the second year of SAIT’s Administrative Information Management diploma.

You will be required to complete an additional course.

Transfer options for graduates

Build on the knowledge you’ve learned at SAIT. The opportunity to advance your education at an accredited post-secondary institution may be available.

🔗 Visit Transfer Alberta for a full list of transfer opportunities within the province.

Royal Roads University

Program name
Bachelor of Commerce in Entrepreneurial Management
Available credits:

Upon successful completion of this program, you'll be eligible to transfer into the third year of the Bachelor of Commerce in Entrepreneurial Management at Royal Roads University, provided you meet all other admission criteria and space remains available in the program.

Entrance to all Royal Roads University programs is on a competitive basis.

Royal Roads University

Program name
Bachelor of Arts in Professional Communication
Available credits:

Upon successful completion of this program, you'll be eligible to transfer into the third year of the Bachelor of Arts in Professional Communication degree at Royal Roads University, provided you meet all other admission criteria, and space remains available in the program.

Entrance to all Royal Roads University programs is on a competitive basis.

University of New Brunswick, Saint John

Program name
Bachelor of Applied Management
Available credits:
60 credits

Upon successful completion of this program, you will be eligible to continue your education in the Bachelor of Applied Management (BAM) degree program at the University of New Brunswick, provided you meet the admission requirements at the time of application.

Available intakes

Fall 2024

Start dates:

Domestic students: Open
  • Application deadline: June 28, 2024
International students: Closed
  • Application deadline: May 29, 2024

Winter 2025

Start dates:

Domestic students: Open
  • Application deadline: Oct. 25, 2024
International students: Open
  • Application deadline: Sept. 30, 2024


2024/25 tuition and fees

The following costs are effective as of July 1, 2024. 

Domestic students

The estimated total cost of tuition and fees for domestic students is based on the recommended course load per year. 
Year Number of semesters Tuition fees Additional fees Total per year
1 2 $5,400 $1,608 $7,008
2 2.5* $5,670 $1,840 $7,510
Total cost:

**.5 indicates a combination of full-time semester(s) and part-time semester(s) in the same academic year. In many cases, students are completing a practicum during their part-time semester. Part-time students are those taking less than nine (9) course credits in a semester.

The estimated total cost of tuition and fees for international students is based on the recommended course load per year. 
Year Number of semesters Tuition fees Additional fees Total per year
1 2 $18,570 $1,608 $20,178
2 2.5* $19,498.50 $1,840 $21,338.50
Total cost:

**.5 indicates a combination of full-time semester(s) and part-time semester(s) in the same academic year. In many cases, students are completing a practicum during their part-time semester. Part-time students are those taking less than nine (9) course credits in a semester.

Books and supplies are approximately $1,000 - $1,500 per full-time year. 

This is a bring-your-own-device program with a standard hardware and software requirement. See the specific requirements on our computers and laptops page

Find your booklist on the SAIT Bookstore's website. The booklist will be available closer to the program start date. Can’t find your program or course? The bookstore didn't receive a textbook list. Contact your program directly to determine if they’re still refining course details or if you're in luck; no textbook purchase is required this term.


Financial aid

Paying for your education may feel overwhelming, but we have resources and programs that can help, including information about payment options, student loans, grants and scholarships.

Application process

Ready to apply?

Follow our step-by-step guide to submitting a successful application.

Learn how to apply

Communication during admission

Email is the primary source of communication during the selection process. Ensure your personal email account is managed appropriately to receive our emails, files and communications. 

We recommend you add the business.advising@sait.ca domain to your safe senders' list or you risk missing critical email messages.


Begin your application

Apply now using the online application portal. 

Ensure you have a valid Visa or Mastercard to pay the non-refundable application fee of $120 for domestic applicants or $150 for international applicants. 

Information sessions

Prepare for a strong start in your chosen program or get the details you need to decide your future path.

Our expert staff and faculty are ready to answer your questions and provide information about the following:

  • What sets SAIT apart
  • An introduction to the program and area of study
  • Admission requirements
  • Future career paths
  • Information on the earning potential and graduate employment rates.

Contact us

School of Business Advising


International Student Advising

a view of the moutains and stream in between

Oki, Âba wathtech, Danit'ada, Tawnshi, Hello.

SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.

We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta, Region 3.