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Multi-factor authentication

Throughout the Fall 2021 term and into next year, SAIT will implement multi-factor authentication (MFA) across the institution for all faculty, staff, students, alumni, and third party contractors. With this implementation, MFA will be required to access all Microsoft 365 products, including:

  • email and calendar applications, Microsoft Outlook, Outlook Web Access
  • Word, Excel, PowerPoint, Microsoft OneDrive for Business
  • Microsoft Teams, SharePoint

What’s MFA? πŸ”’

MFA supports cybersecurity at SAIT by adding another layer of verification to the account sign-in process. MFA goes beyond a username and password, requiring users to choose a secondary authentication method to access applications — for example, confirmation through a mobile device or by entering a code.

Why MFA? πŸ›‘️

Cybersecurity is an institutional priority at SAIT. During a typical month, about 120 SAIT accounts are compromised. Once a password is compromised, anyone with the password can access everything the account holder can access. MFA helps protect our online accounts and data, and is particularly important to support remote work and access.

When will MFA be required for my account? πŸ’»

The Information Technology Services team is piloting the MFA implementation starting Wednesday, Sept. 22. Remaining faculty, staff and third party contractors will follow by division/school/department throughout the term. The MFA rollout to student and alumni accounts is scheduled to begin in the new year. All groups will be notified in advance of their specific implementation timeline.

How will MFA be activated? πŸ“±

Once MFA has been applied to your account, you will be prompted to set up MFA to access Microsoft 365 and related systems.

Set up includes three tasks:

  1. Activate MFA
  2. Enroll in MFA
  3. Receive digital code and input into pop-up screen

Set up multi-factor authentication

Quick tips for set up πŸ”‘

  • If you’re using a desktop or laptop, close all apps, browsers and tabs when initially setting up MFA to avoid being prompted to authenticate for each Microsoft 365 session that’s open.
  • If you’re using a mobile device as your second authentication and you’re being asked to MFA multiple times, close the application on your mobile device and relaunch the application.

Learn more about MFA. Questions? Check the FAQ or contact the ITS Service Desk.

*If you cannot access the links above, please review the PDF support documents: Set up MFA | FAQ.

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