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Technical Support and Resources

Technical support — which includes help with computer hardware and software technical problems, email, audio-visual needs and more — is available to everyone at SAIT, whether the problem occurs at home or on-campus. 

  • Hardware and software requirements for students
  • e-Learning programs
  • SAIT computer login
  • Accessing your SAIT email
  • Accessing mySAIT
  • Wifi Access
  • Eduroam wireless network
  • VPN
  • Copyright and downloading
  • Accessing Brightspace (D2L)
  • Remote computer lab access
  • Specialty software
  • Accessibility tools
  • What to expect from your online courses
  • Course assessments
  • Making the most of your online learning experience
  • Ellucian GO
  • SAITALERT
  • SAITSA app
  • Printer locations and rates
  • Troubleshooting and printing support
  • XDOCS
Contact Technical Support

ITS.Support@sait.ca
403.210.4357

Visit the Technical Service desk
MB027, Stan Grad Centre

For all facility and security service requests, refer to our campus Helpline centre.

Technical Service Desk Hours

September - May
Monday - Friday: 7:30 am - 9:00 pm
Saturday: Closed

May/June
Monday - Friday: 7:30 am - 9:00 pm
Saturday (May only): 8 am - 4 pm

July/August
Monday - Friday: 7:30 am - 6:30 pm
Saturday: Closed

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