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Technical Support and Resources

Technical support — which includes help with computer hardware and software technical problems, email, audio-visual needs and more — is available to everyone at SAIT, whether the problem occurs at home or on-campus.

Monday, Sept. 20: Phishing email

A phishing message is circulating via email regarding Jobs at SAIT. This is not legitimate and should be deleted right away. If you responded to the message, please contact ITS Support for further instructions and consider changing your password right away.

  • Hardware and software requirements for students
  • e-Learning programs
  • SAIT computer login
  • Accessing your SAIT email
  • Accessing mySAIT
  • Multi-factor authentication
  • Wifi Access
  • Eduroam wireless network
  • VPN
  • Copyright and downloading
  • Accessing Brightspace (D2L)
  • Remote computer lab access
  • Specialty software
  • Accessibility tools
  • What to expect from your online courses
  • Course assessments
  • Making the most of your online learning experience
  • Ellucian GO
  • SAITALERT
  • SAITSA app
  • Printer locations and rates
  • Troubleshooting and printing support
  • XDOCS
Contact Technical Support

Visit the ServiceNow self-service portal.

Prefer to email? Contact the ITS Service Desk.

Need immediate classroom or meeting technical support? Call 403.774.5200.

For ITS Service Desk hours, go to "Contact Us" on this page.

For all facility and security service requests, refer to our campus Helpline centre.

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