Information Technology Services

This course introduces you to the hardware and software essentials of computer systems. You will learn how to install and configure desktop and virtual operating systems, implement backup and security processes, including anti-malware protection, and use troubleshooting techniques to diagnose hardware and software problems, configure add-ons, and replace defective sub-systems. You will also perform software testing and installations.

This course is designed to develop technical writing and presentation skills to ensure workplace readiness. Students will learn how to evaluate communication situations, analyze documents, assess research sources and develop organizational skills to apply in their work. They will learn about and practice designing, formatting and writing various professional documents. Students will also develop confidence (through practice) in developing and delivering effective and engaging presentations.

This course introduces you to networking terminology, devices, standards and protocols. You’ll configure initial settings on network devices, test network connectivity and examine the role of network protocols in accessing network resources. You’ll examine the seven network communication layers of the OSI model, as well as explore IPv4 and IPv6 addressing. You’ll also gain practical experience configuring network devices to enhance security and implementing a network design on a small network.

This course focuses on switching technologies and router operations that support small- to medium-sized business networks and explores wireless local area networks (WLAN) and security concepts. In this course, you will perform basic network configuration and troubleshooting, identify and mitigate LAN security threats, and configure and secure a basic WLAN.

Pre-requisites:

• CPNT 219 or CPNT 220

This course describes the architectures and considerations for designing, securing, operating, and troubleshooting enterprise networks. It covers wide area network (WAN) technologies and quality of service (QoS) mechanisms used for secure remote access, along with the introduction of software-defined networking, virtualization, and automation concepts that support the digitalization of networks.

Pre-requisites:

• CPNT 224 or CPNT 254

This course provides learners with the skills to design and implement wireless LANs. Topics covered include wireless LAN design, security, installation, configuration, management and troubleshooting.

Pre-requisites:

• CMPN 322 or CPNT 300 or CPNT 301

This course explores the use of computer programming languages as tools that can be used to provide IT business solutions. You’ll explore the evolution of computer programming and examine standard problem-solving techniques. You’ll also examine code reuse in functions, scoping and abstraction. The course includes an introduction to version control, and you’ll use classes and object-oriented programming principles to create applications using an industry-standard programming language.

Equivalents:

• CPRG 2160

This course introduces you to computer system scripting concepts and techniques. In addition to collecting, sorting and filtering data, you will learn how to produce a script with basic functionality, demonstrate error-handling techniques, apply data types to process and organize data and create tools to standardize and script system tasks. You will also learn how to use programming languages like Python with IT platforms like Ansible. You will apply these concepts and techniques by completing projects that reflect the needs of the industry.

Pre-requisites:

• CMPP 269 or CPRG 216 or CPRG 2160

This course introduces the learner to the basic administration of modern computing operating systems. This course will build upon the foundational networking knowledge of the learner and apply it to client networks. The learner will gain competencies in installing, configuring and troubleshooting services for modern computer operating systems. Administration topics will include web, mail and file transfer services. The learner will also manage interoperability between various operating system environments with consideration for business impacts.

Equivalents:

• CMPH 209 or CMPH 211

This course will teach you about the fundamentals of data centre infrastructure and information storage. The main topics covered include virtualization architecture, high-availability infrastructure, cloud computing, and containerization. While exploring these topics, you will learn how to use industry-standard hypervisor technologies, compare major virtualization technologies, and select a technology based on business needs. You will also learn about cluster computing, the role of virtualization in Virtual Desktop Infrastructure (VDI), and the core components and features of cloud computing.

Pre-requisites:

• CMPH 209 or CMPH 211

This course focuses on the advanced configuration of services necessary to deploy, manage and maintain a computer server infrastructure, such as advanced networking services, Active Directory Domain Services (AD DS), Web services, Mail services, and File Transfer services.

Pre-requisites:

• CMPS 275 or CPSY 204

This course builds on the foundational knowledge of server infrastructure and virtualization concepts and applies them to cloud computing and automation. Emphases will be placed on industry-standard cloud platforms with an introduction to early adoption technologies.

Pre-requisites:

• CMPH 308 or CPSY 350
• CMPN 332 or CPNT 300 or CPNT 301
• CMPS 305 or CPSY 302

This course focuses on emerging hardware and software technologies that enable businesses to consolidate applications and operating systems in a virtual environment. Learners will analyze and deploy the components of virtual systems, including hypervisors and storage area networks. Emphasis will be on configuring and managing virtual servers on enterprise systems.

Pre-requisites:

• CPSY 206

This course introduces the principles of business operations in the Information Technology (IT) field, emphasizing entrepreneurship, data analytics, IT organizational structures, change processes, continuous improvement, and service management concepts. Students will also employ organizational effectiveness strategies within the context of a project team in various business scenarios.

This course focuses on developing emerging technologies and how they will or already have affected the information technology (IT) industry. Using an investigate-and-research approach, you will identify emerging technology trends while exploring their impact on different organizations. You will apply this understanding in idea feasibility exercises, including proofs of concept or business proposals.

This course introduces you to the IT security field, beginning with an overview of the industry and examining the types and impact of cyber threats. You will configure perimeter-based networks and demonstrate next-generation firewall (NGFW) capabilities. You’ll also design a scalable enterprise IP addressing scheme, analyze network traffic and explore security best practices.

Pre-requisites:

• CMPS 275 or CPSY 204

This course builds on the security fundamentals concepts and examines critical issues in computer forensics, rootkit deployment, malware propagation patterns and application security.

Pre-requisites:

• ITSC 300 or ITSC 311 or ITSC 359

This course will provide learners with concepts in algebra, trigonometry, arithmetic of complex numbers, linear algebra, exponential and logarithmic functions, rates of change and statistics. This course provides foundational mathematics skills for engineering technologists. It covers a variety of mathematical models for solving application problems.

This course aims to introduce you to fundamental skills in critical thinking. You will develop skills in identifying fallacies, evaluating formal arguments, and diagnosing the appropriate form of argumentation in various areas, including science and morality. Your argumentation skills will be honed in evaluating others’ arguments and making your own.

Equivalents:

• PHIL 1011

In this capstone course, you will investigate issues across many different subject areas or domains of knowledge, connect with community issues or problems, and create a solution. Your project should demonstrate the technical and professional skills learned in the program and beyond. You must apply your creativity and problem-solving abilities to a real-world context.

Pre-requisites:

• ITSC 203
• ITSC 301
• ITSC 304
• ITSC 307
• ITSC 309

This cooperative work term course provides the opportunity to apply your classroom learning in a practical workplace setting, as well as gain valuable industry experience. This course is optional.

Pre-requisites:

One of the following sets of pre-requisites, as applicable to your program of study:

• CPNT 224
• CPRG 217
• CPSY 204
• CPSY 206
• PHIL 241