Information Technology Services
New program!
Credential: Diploma
Length: 2 years
International Students: Accepted

Available Intakes
Delivery options
On-Campus Day* - Your course activity is done in-person Monday - Friday, before 6 PM.
On-Campus Evening/Weekend - Your course activity is done in person on weekdays from 6 PM or later, or Saturdays and Sundays.
Online Day* - Your course activity is done online Monday - Friday, before 6 PM.
Online Evening/Weekend - Your course activity is done online on weekdays from 6 PM or later, or Saturdays and Sundays.
Online Flexible Delivery - Your course activity is not scheduled and therefore you can determine when to do the coursework.
Blended Delivery - Both On-Campus and Online - Some of your coursework will be in-person, on-campus and some will be done online.
* There may be circumstances that require some day delivery of classes to be scheduled into the evenings.
Apprentice training delivery
Blended learning delivery method - your course activity is done on-campus and online. It includes scheduled classes and labs, as well as unscheduled coursework. Lab work will continue to be on campus.
Standard delivery method - your course activity is done on-campus in classrooms and labs.
Block release delivery type - your course activity has a fixed start and completion date. You will leave work and attend school for that period.
Weekly apprenticeship training system (WATS) delivery type - your course activity is done in shorter segments over an extended period. You can continue to work full-time while attending school.
Learn more about apprenticeship delivery methods and types at tradesecrets.alberta.ca.
Please note due to the COVID-19 pandemic, these delivery options may shift from term to term. Please consult your program for details on delivery options.
Program length
Estimated program length is based on the recommended course load per semester as outlined in the Courses tab.
Actual program length will vary based on the number of courses registered in and successfully completed per semester.
Learn more about program length on SAIT Credentials and the Academic Calendar.
International Students
This program meets the eligibility criteria for the Post-Graduation Work Permit program for international students as long as the student is enrolled in the on-campus delivery mode or completes more than 50% of the courses on campus (for the blended option).
International students attending all classes online will NOT be eligible for a Post-Graduate Work Permit. International students are responsible for maintaining their eligibility throughout their studies.
International Students
This program is available to international students, however, program availability may be limited. This program does not meet the eligibility criteria for the Post-Graduation Work Permit program.
Program menu
Overview
Get hands-on, action-based training in information technology systems, support and management while you develop a broad knowledge of IT, cloud services, information security and emerging technologies to drive business value.
Become an Information Technology professional and play a critical role in today’s tech-driven economy, helping end-users work effectively with complex hardware, software and networks using various tools and applications. Taught by experienced instructors using an industry-supported curriculum and leveraging the most recent technology, you will develop the knowledge, skills and aptitude to support an organization’s IT infrastructure as well as strong business, service, and consulting skills.
Demand for a range of IT professionals will continue as the growth of the IT sector creates more opportunities. Position yourself for a rewarding career supporting critical business operations in the dynamic and ever-evolving tech sector, and have a vital role in any organization.
Is this the right fit for me?
Students who experience success in this program and profession:
- have higher secondary and/or post-secondary grades
- possess effective interpersonal and communication skills, including in technical writing
- are committed to the significant self-study required alongside the classroom learning
- are detail-oriented and employ critical thinking in practice
- possess basic computer literacies, including the ability to use word processing and communication software (working knowledge of Microsoft Office Suite is an asset)
- are team players with a service mindset, and able to remain calm in the face of pressure
- are self-motivated, embrace lifelong learning, and genuinely passionate about the IT sector
Credential
Upon successful completion of this program, graduates will be awarded a SAIT Information Technology Services diploma.
Career opportunities
As computer software applications are integral to almost all industry types, graduates may find employment in many professional sectors. Potential roles include:
- help desk/service desk technician
- deskside analyst
- junior network analyst
- monitoring operations centre analyst
- data entry specialist
- junior application support analyst
- inventory controls specialist
- security or network operations centre analyst
- installation technician
- audio/visual technician
- deployment technician
- junior database analyst
- junior cloud operations analyst
- junior systems administrator
Upon accumulating additional experience and certifications within professional settings, graduates may progress into more advanced roles within their organizations.
Tuition and fees
Estimated cost per year:
Domestic total 2023/24
- Year 1: $11,020
- Year 2: $11,020
International total 2023/24
- Year 1: $25,141.60
- Year 2: $25,141.60
Final costs are dependent on the number of courses a student takes per semester.
Requirements
You will be offered admission to this program through direct entry if you meet the admission requirements and space is available.
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Admission requirements
Program requirements
Completion of the following courses or equivalents:
- at least 50% in Math 30-1 or 60% in Math 30-2
- at least 55% in English Language Arts 30-1 or 60% in English Language Arts 30-2.
All applicants must demonstrate English language proficiency prior to admission, including students educated in Canada.
SAIT accepts high school course equivalents for admission. If you don't meet the requirements, consider Academic Upgrading.
SAIT evaluates international documents for admissions. After you've applied, consider our international document assessment service if your education is from outside of Canada. SAIT may also accept courses completed at certain international post-secondary institutions.
When should you apply?
Visit our Apply page to see when applications open and close for upcoming semesters.
To see which semesters this program has intakes for, look at the Available Intakes information at the top of this page.
Direct entry: four-step process
Step 1: Read the program information to see the qualities needed for student success.
Step 2: Ensure that you meet all of the admission requirements listed above.
Step 3: Apply to the program and submit your transcripts.
Admission will be extended on a first-qualified, first-offered basis until the program is full.
Step 4: Continue to monitor your application status through the application portal.
You must submit final transcripts/grades to show you have completed the courses and met the minimum admission requirements by the transcript deadline or your seat will be rescinded.
This program meets the eligibility criteria for the Post-Graduation Work Permit program for international students as long as the student is enrolled in the on-campus delivery mode or completes more than 50% of the courses on campus (for the blended option). International students attending all classes online will NOT be eligible for a Post-Graduate Work Permit. International students are responsible for maintaining their eligibility throughout their studies.
Communication during admission
Email is the primary source of communication during the selection process. Ensure your personal email account is managed appropriately to receive our emails, files and communications. We recommend you add the sadt.advising@sait.ca domain to your safe senders' list or you risk missing critical email messages.
When do classes start?
Classes for this program adhere to the following year start and end dates based on the semester the student begins their program.
Classes begin | Year start date | Year-end date |
---|---|---|
Winter 2023 | Jan. 9, 2023 | Aug. 18, 2023 |
Spring 2023 | May 8, 2023 | Dec. 15, 2023 |
Fall 2023 | Sept. 5, 2023 | April 26, 2024 |
Winter 2024 | Jan. 8, 2024 | Aug. 16, 2024 |
Spring 2024 | May 6, 2024 | Dec. 13, 2024 |
Courses
Program Outline
Looking for course descriptions and requisites? Visit the course catalogue
Open Studies courses available
Some courses in this program are available through Open Studies.
Open Studies is a great way to explore a certain subject before diving into the full program. See what courses are offered by finding this program on the Open Studies courses tab.
First Year
Semester 1
Course Code | Course Name | Credit |
---|---|---|
CMPH-209 | Introduction to Hardware | 3.0 |
COMM-238 | Technical Communications I | 3.0 |
CPNT-219 | Introduction to Networks | 3.0 |
CPRG-216 | Object-Oriented Programming I | 3.0 |
MATH-237 | Mathematics for Technologists | 3.0 |
Semester 1 Total | 15.0 |
Semester 2
Course Code | Course Name | Credit |
---|---|---|
CPNT-224 | Switching and Routing Essentials | 3.0 |
CPRG-217 | Scripting | 3.0 |
CPSY-204 | Server Fundamentals | 3.0 |
CPSY-206 | Virtualization Fundamentals | 3.0 |
PHIL-241 | Critical Thinking | 3.0 |
Semester 2 Total | 15.0 |
Co-op Work Term (Optional)
Course Code | Course Name | Credit |
---|---|---|
CPWK-225 | Cooperative Work Term | 0.0 |
First Year Total | 30.0 |
Second Year
Semester 3
Course Code | Course Name | Credit |
---|---|---|
CPNT-300 | Enterprise Networking, Security and Automation | 3.0 |
CPSY-302 | Advanced Servers | 3.0 |
CPSY-350 | Intermediate Virtualization | 3.0 |
INTP-301 | Emerging Technologies | 3.0 |
ITSC-300 | IT Security Fundamentals | 3.0 |
Semester 3 Total | 15.0 |
Semester 4
Course Code | Course Name | Credit |
---|---|---|
CPNT-302 | Wireless Networking Fundamentals | 3.0 |
CPSY-304 | Cloud Computing | 3.0 |
CPSY-352 | IT Service Management | 3.0 |
ITSC-350 | Intermediate IT Security | 3.0 |
PROJ-309 | Capstone Project | 3.0 |
Semester 4 total | 15.0 | |
Second Year Total | 30.0 | |
Program Total | 60.0 |
Progression
Students must attain a PGPA and/or a CGPA of 2.0 or better in each semester and pass the necessary prerequisite courses to progress through the program. To qualify for graduation, students must pass all courses, attain a CGPA of 2.0 or better and complete course requirements within the prescribed timelines.
Review our grading and progression procedure >
Transfer options
The opportunity to advance your education by transferring in, within or on from SAIT is available.
Learn more about program and institution partnership agreements.
Costs 2023/24
Tuition and fees
The following costs are effective as of July 1, 2023. They are an estimate of tuition and fees based on the recommended course load per year. *
Domestic students
Year | Number of semesters | Tuition fees | SAIT fees | Saitsa fees | Total |
---|---|---|---|---|---|
1 | 2 | $9,450 | $948 | $622 | $11,020 |
2 | 2 | $9,450 | $948 | $622 | $11,020 |
International students
Year | Number of semesters | Tuition fees | SAIT fees | Saitsa fees | Total |
---|---|---|---|---|---|
1 | 2 | $23,571.60 | $948 | $622 | $25,141.60 |
2 | 2 | $23,571.60 | $948 | $622 | $25,141.60 |
*For a detailed breakdown of tuition costs per course, visit the domestic and international fee tables.
What your SAIT fees pay for
Student support fee: supports student services and resources to help you succeed throughout your academic career, including services such as Career Advancement Services, and Student Development and Counselling.
Student technology fee: supports improvements to cybersecurity to protect student and institutional information, access to learning material outside the classroom, and technology to enhance the student experience.
Campus recreation fee: supports the provision of recreation and fitness facilities, movement classes, wellness programs, student events, intermural activities, varsity sports programs, and a variety of student engagement initiatives offered throughout the academic year. Exemptions to recreation fees are made in some circumstances.
Upass: provides you with unlimited access to Calgary Transit. Ineligible students are not required to pay this fee. Learn more about eligibility requirements.
Lab and materials fees: ensures SAIT labs and living classrooms have the required equipment and materials to support the necessary training for students.
Laundry fee: covers the cost of laundering the required uniforms. Applicable only to certain programs and apprenticeships.
Saitsa fees: supports the student-led, non-profit organization representing students. Fees support the operation of a variety of student services, activities, and programming.
Health and dental fees: provides access to thousands of dollars in coverage for prescription medication, dental treatments, paramedical services, and multiple other benefits. Domestic students with existing health and dental coverage may opt out. Find more details at saitsa.com/benefits.
Fees
Your fees are calculated based on the number of course credits you take per semester (approximately 16 weeks of study). In most cases, your fee is determined based on whether you're taking more or less than nine (9) course credits (more than nine credits in a semester are considered full-time studies.)
Fees are adjusted for programs with start dates outside of the typical 15-week program.
Learn more about what your fees are for
Fees are subject to change without notice.
Fees | < 9 credits per semester | > 9 credits per semester |
SAIT fees | ||
Campus athletic and recreation | $51.50 | $103 |
Student support fee | $52.75 | $105.50 |
Student technology fee | $52.75 | $105.50 |
UPass* | N/A | $160 |
Total | $157 | $474 |
Saitsa fees | ||
Student association fee** | $16.23/credit | $146 |
Health plan*** | N/A | $86 ($172 annually) |
Dental plan*** | N/A | $79 ($158 annually) |
Total | $311 maximum | $476 |
*Additional eligibility requirements apply for students to obtain a UPass. To check your eligibility, visit our Upass page.
**Saitsa fees are paid per credit to a maximum amount of $146 per semester.
***Health and dental fees are charged per semester to an annual maximum amount of $172 for health and $158 for dental. In most cases, program fees quoted are based on students paying for a full year of health and dental coverage. International students are charged these fees regardless of course load. Domestic students with existing health and/or dental plans can opt-out. Learn more at saitsa.com/benefits.
Books and supplies*
Books and supplies are approximately $1,000 per full-time year.
For an estimate of the costs associated with purchasing a computer that meets the program's hardware and software requirements, see our computers and laptops page.
Learn more about your tuition and financial aid options
*Tuition, fees, books and supply costs are subject to change.
Next steps for incoming students
Have you been accepted to this program? Here's what you'll need for your first day of classes.
Orientation
Program orientation (ORNT 118) for students starting in Fall 2023 will take place on campus August 30. Check your schedule in mySAIT for the time and location details.
Learn more about campus orientation.
How to register for classes
You'll need to register for your classes ahead of each semester.
You’ll receive an email from us indicating what registration process you’ll use to enroll in your classes.
Learn how to register for your classes and find important registration deadlines.
Computers and laptops
This is a bring-your-own-device program with a power-user hardware and software requirement. See the specific requirements on our computers and laptops page.
The recommended hardware and software requirements are:
- Processor: i7
- RAM: 32GB RAM or greater
- Storage: 512 GB SSD or greater
- Video card: onboard integrated
- Screen size: 15" or greater
- Screen resolution: 1920 x 1080 or greater
- OS: Windows 10 Pro 64-bit with antivirus/malware protection
Preparation courses
To support your success, short courses are available to you to help prepare you for the academic year:
PERS 050: Student Rights and Responsibilities
This course is designed to introduce you to student rights and responsibilities at SAIT. You will learn about SAIT's rich and diverse community, become familiar with guidelines and procedures that create a safe, respectful learning experience for you, and gain practical tips for how you can engage in the SAIT community in a positive and responsible way. PRES-050 must be completed within 30 days from the start of the semester.
PREP 100: The SAIT Experience
Get tips and insider information on time management, exam preparation, effective notetaking and more through this free, online short course for new students. Plus, learn about discussion boards, online communication and submitting assignments online. Course completion is recommended by the end of your first semester.
Both courses can be accessed through Brightspace (D2L) before the first day of classes.
Students taking a full-time course load, or more than nine (9) credits per semester, will be automatically enrolled in these courses.
They are optional for students taking a part-time course load (9 or fewer credits per semester). Part-time students can register by emailing academic.coaching@sait.ca.
Required textbooks
The required textbooks will be discussed within the first few weeks of classes.
Contact
Phone: 403.284.8543
sadt.advising@sait.ca
Academic chair
Omar Wahdan, Academic Chair
omar.wahdan@sait.ca
Next steps for all students
Here's what else you'll need to do to get ready!
Next steps for accepted students
Important dates and deadlines
Find important dates applicable to all students, including your transcript and tuition payment deadlines on our Important Dates page.
Have questions about this program?
Your journey starts here
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