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VPN Instructions (Mac)

If you require access to the SAIT internal network you can now download and install the new GlobalProtect VPN client. 

Local admin rights are required to download the VPN client. If you don’t have local admin rights, contact Helpline at helpline@sait.ca.

Please note, Helpline hours are Monday to Friday, 7:30 am – 5 pm.

This guide provides instructions on how to download and install the GlobalProtect VPN client for Mac.

Local admin instructions

This guide provides instructions on how to download and install the GlobalProtect VPN client for MAC. Local admin rights are required to download the VPN client. If you don't have local admin rights, contact Helpline at helpline@sait.ca

1. Launch Safari browser.

2. Login to https://portal.sait.ca with your SAIT account (not your SAIT email address).

3. Click Download Mac 32/64 bit GlobalProtect agent hyperlink.

 

4. After downloading, go to downloads at the bottom right-hand corner, and double click on GlobalProtect.pkg to start the installation.

5. Click Continue on the Install GlobalProtect Installer.

6. Click Continue on Custom Install on ‘System.”

7. Click Install on Standard Install on "System.”

The installation was successful and Global Protect should be located on the top right-hand corner.

Close and choose Keep if you want to keep or Move to Trash if you want to discard the downloaded software.

8. Launch GlobalProtect and enter the address portal.sait.ca.

9. Click Connect

Troubleshooting connection issues

If, when the first time you try to use GlobalPortal, it seems stuck when you click Connect, check your security settings. Go to Apple > System Preferences > Security and Privacy > General

a. If you see an alert about software from PaloAlto Networks being blocked, click Allow, then close your preferences window.

b. If prompted, enter your computer's administrative user name and password, then click Install Software. If you don't have administrative rights to your school-owned computer, contact your departmental tech support personnel.

c. Restart your Mac. 

10. Enter SAIT username and your login password to connect to SAIT VPN.

  • For SAIT students: acdm\studentID (without leading zeros, same as student computer login). eg. acdm\123456
  • For SAIT staff: domain\username (same as staff computer login). eg. acdm\jdoto connect to SAIT VPN.

When successful, you will get the following message.  

Mapping network drives

Ensure you are connected to the VPN first 

  1. Select Finder, hit Command + K to bring up the ‘Connect to Server’ window 
  2. Enter the path to the network drive you want to map: smb://acdm.ds.sait.ca/rootdfs or smb://admn.ds.sait.ca/rootdfs and click  ‘Connect’ 
  3. Enter your SAIT credentials, and click “OK” – For example acdm\123456 (student ID without leading zeroes, or computer login name – ex: acdm\jdoe, or admn\jdoe for ADMN staff) 
  4. The drive will now appear on your desktop and in the Finder window sidebar 

For H: Drive requests, please contact the Helpline@sait.ca 

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