SAIT eCard

You can use your eCard for printing on campus, including printing from all print labs in classrooms and the SAIT Library.

If you are eligible for pre-paid printing account balances for your programs, you will have access to your funds by the start of the semester. These funds can only be used in the print labs and will not be valid at commercial merchant locations on campus. Once you have used all of your pre-paid printing funds, your own balance on your eCard will be used for printing.

Printing Costs

If you're having difficulties with your eCard or eCommerce account, please contact the card office immediately at card.office@sait.ca or call 403.774.5296.

To dispute a recent transaction, contact the card office within 14 days of the suspicious activity. 

You can immediately deactivate your card if it is lost or stolen at SAIT eAccounts or via the mobile app. 

Report your lost or stolen eCard by sending an email to card.office@sait.ca with the subject line "Lost my SAIT eCard." Your eCard will be put on hold the following business day. You must also notify the Library, Wellness Centre and other applicable SAIT locations.

To replace your SAIT eCard, visit the card office or Office of the Registrar with a piece of government issued photo ID. Once you have purchased a replacement card, your old card will be permanently deactivated and the existing balance will be transferred over to your new card.

If your SAIT eCard is found before you replace it, you cannot reactivate it by phone or email — you must visit the card office in person. Due to security issues or possible fraudulent use, you cannot keep your old card if you have already replaced it. 

Damaged, stolen or lost eCards will be replaced for a fee of $25. The only exception is when a card needs to be upgraded or is older than four years. There is an additional Calgary Transit fee for replacing the UPass sticker (if you had one.)

SAIT eCards that have malfunctioned with be evaluated and replaced free of charge.

Your SAIT eCard will be forfeited and returned to the Card Office is there is any evidence of tampering, fraud, abuse or other improper use. Any illegal activity involving your SAIT eCard could subject you to criminal charges. 

In between semesters, your account balance will automatically carry over to the next year and you may continue to use your SAIT eCard.

Refunds will only be made if your relationship with SAIT ends, such as when you graduate. Upon your email request to the card office, account balances greater than $100 will be refunded within ten business days and sent to your address on file in the Office of the Registrar. Refunds will only be issued on user account deposits. Your account will then be deactivated by the card office. Reactivation will be allowed only after a replacement card fee is paid.

If your account has no activity for a period of two years it will be deactivated. Funds will be credited back to your SAIT eCard account in full if the deactivated account is reinstated at a later date.

All students are eligible to receive a SAIT eCard with their picture identification.

Your SAIT eCard serves as your identification (ID) and must be carried with you at all times while on SAIT campus. SAIT representatives may ask to see your SAIT eCard as a means of official identification.

Access to SAIT services will be subject to the policies of each department. Failure to comply with these policies may result in loss of privileges.

See the SAIT eCard cardholder agreement

SAIT does not keep addresses or phone numbers within the SAIT eCard system. 

SAIT will only use information collected for sales volumes and statistics.

SAIT is bound by the Freedom of Information and Protection of Privacy Act (FOIP).