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Home Student Life Reg Erhardt Library May 2021 LibLights: A Year in Review

May 2021 LibLights: A Year in Review

This past year was definitely different and like no other. During the Covid-19 lockdowns, SAIT students, staff, and faculty quickly transitioned into remote learning and teaching. The staff at the Reg Erhardt Library also immediately began adapting and reinventing our services to better support the needs of SAIT’s academic community.

We would like to share what we learned and some of the highlights from this past year.

Adapting for Distance Delivery

With chat currently being our main gateway to library communication, in November 2020, we began asking our Chat users to participate in a Library Chat Feedback Survey with the goal of continuously improving our services. The purpose of this survey was to ensure our standards are still being met in a remote and online context. We asked and we heard you loud and clear! Over 98% of respondents strongly agreed that they felt supported and were provided useful information.

Providing Access to Information

In October 2020, we started offering curbside pickup service, a digitization service, and continued to offer interlibrary loan for electronic items to current students, faculty, and staff.

Alma (our integrated Library System) and Primo (the Search Interface) were successfully implemented in June 2020 to improve searching experiences and provide better access to our wide collection of resources (during a pandemic too!)

Through OERs (Open Educational Resources) and Library Data Requests we were able to support projects that cumulatively saved many students nearly $1 million and provided others with access to spatial and numerical data from national, provincial, and community partners such as the City of Calgary.

Fast Stats

Throughout the past year, our focus was also directed at supporting SAIT instructors who are teaching in a virtual learning environment where students access and complete lectures, readings, homework and other learning materials online.

We also reviewed, improved, and created many different types of tip sheets, guides, and updates such as our LibGuides, Library FAQs, and the Library News blog to connect our patrons to the best online resources and help them find answers and new ways to access our resources more effectively and efficiently.

Check out the infographic below for some highlights. We look forward to working with you over the Spring semester.

LibLights May/June 2021: Highlighting Success Stories at the Reg Erhardt Library. Highlights of LibLIGHTS—A Year in Review. Over the Fall and Winter semesters, we have been highlighting interesting and/or insightful library data. Below is a highlight of the highlights– with some new bonus meta statistics. Adapting for distance delivery: 51% increase in chat interactions – data from 2019-2020 to 2020-2021 academic years. Over 98% of chat survey respondents felt supported and received useful information. Providing access to information: 205% more ebooks added compared to previous year. Migrated over 588,000 of data, 250285 titles, and 22000 user records to our new system. Even more fast stats: 55% more views of Library news compared to previous year. Library was frequently the #1 search term on sait.ca.

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