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Students work at Destinations, the Travel and Tourism office, in the Senator Burns Building.

Travel and Tourism

Open for Fall 2020

Length: 2 Years
Credential: Diploma
Available: Full Time Classroom

Program Highlights

With real-world experience working in SAIT’s student-run travel centre and courses focused on all aspects of the industry – from cruises and eco-tours to marketing and business management – prepare for a career in the growing world of tourism.

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Tuition and fees per year*

Year 1: $5,234
Year 2: $4,848
Year 1 (International): $17,146
Year 2 (International): $15,698

Year 1: $5,768
Year 2: $5,355
Year 1 (International): $18,483 
Year 2 (International): $16,933

  • Books and supplies are approximately $1,500 per calendar year.

*Tuition, fees, books and supply costs are subject to change


This is a competitive program. If applicants meet the admission requirements they will be assessed based on additional criteria. Applicants will be offered admission to this program if they’re qualified through the competitive process and space is available.

When can you apply?

  • Applications are accepted until the program start date.
  • Applications for Fall 2020 open Oct. 2, 2019, until July 1, 2020. 
Term Program start
Fall 2020 Sept. 8, 2020 

Check us out

If you have a passion for the exciting world of travel and tourism, consider the diverse opportunities for employment in Canada and abroad. With a 5-star rating from the Association of Canadian Travel Agencies, the Travel and Tourism program at SAIT will give you a hands-on, practical education ensuring you're ready to jump into the market with real-world knowledge and skills.

Program Details

Program description

If you have a passion for the exciting world of travel and tourism, consider the diverse opportunities for employment in Canada and abroad. With a 5-star rating from the Association of Canadian Travel Agencies, the Travel and Tourism program at SAIT will give you a hands-on, practical education ensuring you're ready to jump into the market with real-world knowledge and skills.

Tourism is one of the world's hottest growth industries with new destinations opening up for visitors around the world. At SAIT, we prepare students for rewarding and in-demand careers through expert instruction from industry leaders, hands-on learning and state-of-the-art facilities. In fact, you'll find SAIT alumni working in top tourism organizations in Calgary, Canada and around the globe.

During this full-time two year program, you'll learn how to use reservation systems for airlines, assess airfare and gain insight on industry rules and regulations. Our blended learning environment includes classroom instruction, laptop delivery and a live working environment - all delivered through a personalized approach.

Beyond learning about airline reservation processes, you'll become familiar with global tourist areas and attractions, study technologies for selling cruises, vacation packages, adventure tours, eco tours, niche travel and more. Your training also covers important areas including sales, marketing, business management, events planning, accounting, law and entrepreneurship.

Now for the exciting part - you get to apply these skills on campus in Destinations, the only live student-run travel centre in North America! As part of SAIT's Destinations travel team, you'll really get a taste for what it's like to work in the tourism industry. Destinations is a licensed travel centre that is equipped with the latest industry booking and accounting software. Students have travel agent access to all major airline and tour companies. Here, you will work with the SAIT community to research, quote and make real reservations for flight, hotel, car, vacation packages and travel insurance bookings.

Travel industry software

As part of your training, you will have access to exclusive travel industry links and resources not available to the general public. Some examples of the latest industry software you'll learn to use include:

  • Airline reservation systems such as Apollo by Travelport and Sabre,
  • Online booking tools like Expedia, Travelocity and Travel Partners' agent areas, and
  • Automated accounting software connected to the booking systems.

Professional internship and study tours

Between your first and second year of study, you will get to apply your skills in a professional internship. In addition to gaining experience in a real-world environment, internships provide valuable connections and opportunities to network with future employers.

As a student, you can also take advantage of exciting international study tours. Previous tour locations have included Peru, Turkey, China, Central America, Vietnam, Egypt, Morocco and Southern Europe. We also offer study exchanges through the global education network to Australia and Singapore.

Work toward your certified travel counsellor (CTC) designation

Graduates with a GPA of 3.0 or higher at the end of semester five are encouraged to apply to write the Association of Canadian Travel Agencies (ACTA) national certification exam to progress toward the Certified Travel Counsellor (CTC) designation.

Your career

Graduates can look forward to careers in retail and corporate travel, airline customer service and reservation call centres, resorts and cruise lines, destination attractions and government tourism offices.

  • Graduates of the Travel and Tourism program have a 95% employment rate.

Student success

  • Working in a retail setting can mean long hours sitting at a desk, interacting with clients, working with computers.
  • Keep in mind industry hours can include weekend and evening shifts.
  • Airline careers or working as a tour operator often requires heavy lifting (baggage), travel and shift work.
  • Sales and marketing careers may require frequent travel.
  • Most successful students spend approximately 20 hours per week doing homework and review, with additional study required to prepare for exams.
  • The material is presented at a fairly rapid rate. For the greatest level of success, you must be present and take responsibility for your learning experience.
  • You must be able to read, write and comprehend the English language at a level exceeding basic conversational English.
  • Students with higher grades in high school usually experience more success in SAIT programs.

Credentials and accreditation

After successfully completing this program, graduates will receive a SAIT diploma in Travel and Tourism.

The Travel and Tourism diploma program is endorsed by the Association of Canadian Travel Agencies, a national association that certifies and designates travel professionals across Canada. An endorsement is granted when a travel program meets or exceeds the educational standards based on the nationally validated occupational standards for travel counselling. Completion of the program prepares students to write the Knowledge Exam required to become a Certified Travel Counsellor. For more information on becoming a Certified Travel Counsellor, contact the Canadian Institute of Travel Counsellors.

Transfer options

The opportunity to advance your education through transfer to, within or from SAIT is available with the following universities and colleges:

  • Business Academy Aarhus, Denmark
  • Capilano University
  • Dublin Institute of Technology
  • Hong Kong Polytechnic University
  • Robert Gordon University, UK
  • Royal Roads University
  • University of Gloucestershire, UK
  • University of New Brunswick, Saint John
  • University of Strathclyde
  • Vancouver Island University

To learn more, visit Transfer Options.

Admission Requirements

Admission and selection

  • Applications are accepted until the program start date.
  • Fall 2020 start: applications are accepted Oct. 2, 2019, until July 1, 2020.

Admission requirements

At least 50% in the following courses or equivalents:

  • Math 20-1 or Math 20-2 or Math 20-3 or Math 24 or Pure Math 20 or Applied Math 20, AND
  • English Language Arts 30-1 or English Language Arts 30-2.
  • All applicants must demonstrate English Language Proficiency prior to admission, including students educated in Canada.

SAIT accepts high school course equivalents for admission. If you don't meet the requirements, consider Academic Upgrading.

SAIT evaluates international documents for admissions. After you've applied, consider our international document assessment service if your education is from outside of Canada. 

Competitive entry: seven-step process

Step 1: Read the program information to see the qualities needed for student success.

Step 2: Ensure that you meet all of the admission requirements listed above.

Step 3: Review the selection information to understand the process and deadlines.

In the selection process, qualified applicants will be invited to complete an online interview. Offers of admission will be determined based on the interview.

  • We encourage applicants to apply early as the program will fill quickly. Once the program is full, qualified applicants will be waitlisted.
  • Preference will be given to applicants with industry understanding.
  • Failure to complete the interview will result in your application being declined

Step 4: Apply to Travel and Tourism and submit your transcripts

Step 5: Log in to mySAIT.ca to check your admission status. If eligible, your status will indicate that you're "In Selection."

Step 6: Check your e-mail for an e-mail from the School of Hospitality and Tourism with your interview link and complete the interview within 10 business days of receiving the email.

Step 7: Continue to monitor changes to your application status through mySAIT.ca.

Additional information

Find out more about pre-orientation guidelines and requirements for this program.


Program outline

View additional Travel & Tourism program information including course-specific descriptions and requisites.

First year

Semester 1

Course Code Course Name Credit
COMM-256 Professional Communication and Presentation Skills 3.0
GEOG-225 Destination Studies I 3.0
TOUR-206 Leisure Travel Basics 1.5
TOUR-225 Tourism Career Explorations 1.5
TPRD-225 Tourism Product Essentials 3.0
TSAL-215 Customer Service Excellence 3.0
Semester 1 Total 15.0


Semester 2

Course Code Course Name Credit
GEOG-250 Destination Studies  II 3.0
MGMT-230 Organizational Behaviour in Tourism 3.0
TKTG-202 Automated Airline Reservations and Pricing 3.0
TPRD-250 Leisure Travel Products 3.0
TSAL-251 The Profession of Selling 3.0
Semester 2 Total 15.0


Semester 3

Course Code Course Name Credit
PRAC-274 Travel and Tourism Professional Internship 3.0
Semester 3 Total 3.0
First Year Total 33.0

Note: This course continues into semester 4.

Second year

Semester 4

Course Code Course Name Credit
ACCT-200 Accounting Fundamentals I 1.5
GEOG-325 Destination Studies III 3.0
HLAW-325 Travel and Tourism Law 3.0
MKTG-318 Introduction to Tourism Marketing 3.0
TOUR-325 Special Interest Tourism 3.0
TSAL-320 Travel Agency Orientation 1.5
Semester 4 Total 15.0


Semester 5

Course Code Course Name Credit
CONV-350 Business of Events 1.5
GEOG-350 Destination Studies IV 3.0
MGMT-365 Human Resource Management in Tourism 3.0
TOUR-315 Entrepreneurial Studies in Tourism 3.0
TOUR-350 Tour Planning and Design 3.0
TSAL-380 Travel Agency Operations 1.5
Semester 4 Total 15.0
Program Total 63.0


Students must attain a PGPA and/or a CGPA of 2.0 or better in each semester and pass the necessary prerequisite courses to progress through the program. To qualify for graduation, students must pass all courses, attain a CGPA of 2.0 or better and complete course requirements within the prescribed timelines.


2019/20 Domestic Tuition and Fees*

Year Tuition fees SAIT fees Saitsa fees Health & Dental Plan 2019/20 total
1 $4,249 $462 $288 $235 $5,234
$3,863 $462 $288 $235 $4,848

2019/20 International Tuition and Fees*

Year Tuition fees SAIT fees Saitsa fees Health & Dental Plan 2019/20 total
1 $15,937 $462 $288 $460 $17,146
$14,488 $462 $288 $460 $15,698

2020/21 Domestic Tuition and Fees*

Year Tuition fees SAIT fees Saitsa fees Health & Dental Plan 2020/21 total
1 $4,546 $682 $288 $252 $5,768
2 $4,133 $682 $288 $252 $5,355

*as approved by SAIT's Board of Governors

2020/21 International Tuition and Fees*

Year Tuition fees SAIT fees Saitsa fees Health & Dental Plan 2020/21 total
1 $17,053 $682 $288 $460 $18,483
2 $15,503 $682 $288 $460 $16,933

*as approved by SAIT's Board of Governors


Campus athletic and recreation Fee: $171.20
Universal transit pass (UPass): $310 - Check eligibility here.
Student support fee: $100
Student technology fee: $100

Health and Dental Fees

Domestic Students 

  • Health Plan: $122
  • Dental Plan: $130
  • For students with existing health and/or dental plans, please refer to the Saitsa website for information on opting out.

International Students 

  • Health and Dental Plan: $460
  • For more information on Health and Dental Benefits for International students please contact the International Centre.

Books and supplies*

* Tuition, fees, books and supply costs are subject to change.


School of Hospitality and Tourism

Inspiring Stories

Gina enjoyed the one-on-one time she received with her instructors as well as getting to know her classmates. 

After graduation, Kirk was focused on pursuing a career in the airline or cruise ship industry alongside one of his former classmates. 

Manisha appreciated the supportive teachers and that the internships cemented the skills and knowledge learned in classes, which blended theory and hands-on work.

SAIT's reputation was a draw for Krystal who calls it "one of the most credible schools." She praised both her teachers and the curriculum for preparing her to enter a career in the travel industry.

Gina Gomez
Travel and Tourism | 2018

"The day-to-day activities give us that experience for the actual job." 

Kirk Tello
Travel and Tourism | 2018

"Learning new things like law, regulations, aircraft maintenance regulations," was Kirk's biggest takeaway from his program. "Also learning about new things in other countries." 

Manisha Bharath
Travel and Tourism | 2016

“It gave me more confidence for applying for jobs.”

Krystal Dorsey
Travel and Tourism | 2017

"If you want to go into travel, this is the program."

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