Refunds

You may request a refund if you:

• are a graduating student OR
• don't plan on returning to finish your studies.

It can take up to eight weeks for your refund to be processed.

Please make note of the following.

• Service fees are non-refundable.
• You will not be eligible for a refund if you've been suspended or expelled from SAIT for any reason.

Refunds can be requested by submitting a Freshdesk ticket:

• under the option Please choose the type of inquiry, select Fees, Payments and Tax Forms
• under the subcategory for Fees, Payments and Tax Forms, select Refunds from the drop-down menu.

e-Transfers are a fast and convenient way to receive a payment within the security of your online banking service.

• After you receive the email from Interac, login to mySAIT
• Click on the myStudent tab
• Click on Finance information
• Click on the link within the Collect Refund, Award, Bursary or Emergency Funding section
• The Refund Authorization ID is the password referenced in the Interac email

If you’re an international student, you don't need a password.

If you’re unsure what we have on file as your preferred email address, you can find out by logging into mySAIT and selecting Personal Information on the mySAIT tab.

Domestic students: You'll receive email notifications from PayMyTuition and the actual e-Transfer payment email from Interac.

International students: You'll receive emails from PayMyTuition.

Up to eight email reminders will be sent to advise an e-Transfer payment is available. After the eighth email reminder, the payment will be canceled or reissued.

In the rare case where a refund exceeds $10,000 the refund will be distributed over multiple transfers in $10,000 increments. For example, if the total refund is $25,000, three e-Transfers will be issued over three 24-hour periods and each transfer will have a unique Refund Authorization ID.

International applicants whose study permit is denied by Immigration, Refugees, and Citizenship Canada (IRCC) may be eligible for a refund of their tuition deposit less a $250 administration fee.

Applicants must request a refund and forward a copy (PDF) of their IRCC denial letter to Freshdesk.

The study permit denial letter must be received by SAIT before the program start date as indicated in the letter of acceptance.

Notes:

• Applicants who have missed the tuition payment and course registration deadlines will not qualify for a deposit refund.
• If an applicant is granted an admission deferral and the study permit is denied, the tuition deposit will not be refunded and will be forfeited. If the student wishes to defer a second time, they must submit a new application to the program and pay a new tuition deposit.

Applicants who have been conditionally accepted and do not meet the minimum admission requirements by the transcript deadline - or have had their offer rescinded based on anticipated final grades may be eligible for a refund of their tuition deposit less the $250 administration fee.

Applicants must request a refund by submitting a ticket to Freshdesk.

The following refund procedure applies to students withdrawing from a program:

Cancellation request date	Cancellation process	Refund Amount	Additional information
Prior to the program date	Submit a new support ticket	Full amount paid minus your non-refundable tuition deposit	N/A
After classes start, but before the add/drop deadline	Submit a new support ticket	50% of your tuition only minus mandatory fees and your non-refundable tuition deposit	N/A
After your program's add/drop deadline	Complete a program withdrawal form with your academic chair	No refund will be issued	You must withdraw prior to completing 70% of the course based on the course end date.

If you withdraw before completing your program, you will not receive a Saitsa refund for any academic term fully or partially completed.

The following process applies if you withdraw from an individual course.

Cancellation request date	Cancellation process	Refund Amount	Additional information
During your program's add/drop period	Connect with your student advisor to discuss your options	Full amount of course being dropped	The credit balance will be applied to your future tuition
After your program's add/drop deadline	Complete a program withdrawal form with your academic chair	No refund will be issued	You must withdraw prior to completing 70% of the course based on the course date.

Dropping the only course you're registered in is considered a program withdrawal. You will need to connect with your academic chair to complete a program withdrawal form. 

If you need to cancel your registration, log in to your MyTradesecrets account and select 'cancel'. If you are canceling after your class start date, contact the Office of the Registrar directly.

You'll be eligible for a refund if you cancel at least five business days prior to the class start date. All cancellations are subject to a $50 administrative fee.

To request a refund, contact the Office of the Registrar.