We’ve got you covered
Student support services continue to be available during campus closure in response to COVID-19
In addition to moving course delivery online, student support services at SAIT have also transitioned online.
Though the online setting may feel different, your success throughout your course, term and program is still our priority. Watch for online workshops and webinars, and reach out for support when needed — we’ve got you covered.
Admissions and advising
Office of the Registrar
Join our virtual call-back line:
- download the QLess app or text the word ‘SAIT’ to 587.318.2823
- select Virtual Call-Back queue
- provide the required information and confirm
- we'll call you back!
Use Freshdesk to find answers to common questions or submit a ticket.
Go to our web page and Live Chat with us.
Academic success
Academic Coaching and Tutoring
Get support for online learning strategies, time management and more from an academic coach. Phone and video appointments are available Monday to Friday, 8 am – 4 pm. Call 403.284.8082 or email academic.coaching@sait.ca to set up an appointment.
Check out the online tutoring schedule, then register and attend through SAIT’s TuberEdu website. Phone appointments are also available Monday to Friday, 8 am – 4 pm. Call 403.284.8082 or tutoring@sait.ca to set up an appointment.
Looking for feedback on a writing assignment? Email writing.help@sait.ca.
Reg Erhardt Library
Chat with the library online Monday to Friday, 9 am – 7 pm, and Saturday/Sunday, 10 am – 4 pm. Librarians are taking appointments via video, voice or chat. The library is also offering half hour, twice weekly sessions on hot topics related to research — stop by the library online!
Transfer Options
The Transfer Options Coordinator will be available to assist students via email advising and audio/video conferencing Monday to Friday, 8:30 am – 4 pm. Please contact us at transfer.options@sait.ca or make an appointment online.
Bookstore
The SAIT Bookstore is temporarily closed, but students can still order course materials online. Find what you need and have it shipped directly or purchase eBook versions of textbooks, if available. Contact bookstore@sait.ca for more information.
Accessibility Services
Get support through accommodations and services by connecting with an Accessibility Services advisor. Phone and video appointments are available Monday to Friday, 8 am – 4 pm. Call 403.774.5093 or email accessibility.services@sait.ca to set up an appointment.
Money matters
Financial Advising
Contact Financial Advising for support and expert advice on loans, budgeting, Alberta Works funding and more. Phone and video appointments are available Monday to Friday, 8 am – 4 pm. Call 403.284.7054 or email funding@sait.ca to set up an appointment.
👉 If you're a current SAIT student experiencing financial hardship, we may be able to help. Please contact early.alert@sait.ca.
👉 External emergency funding options:
- Government of Alberta
- Government of Canada - Canada Emergency Student Benefit
- Government of Canada – EI Benefits
- Government of Canada – Emergency Response Benefit
Student Awards
Applications for Entrance Awards for students starting at SAIT in September are now open through Friday, Aug. 7. Awards for continuing students open in August. If you need assistance applying for student awards, please email scholarships@sait.ca.
Career wise
Career Advancement Services
The job search resource library and job board remain accessible to current students through My Career Hub. Career Advisors will also be available for virtual appointments including email resumé reviews, online practice interviews, online LinkedIn profile reviews and online career search techniques. Check My Career Hub for more information on how to book these appointments. Please contact student.employment@sait.ca with questions.
Health and well-being
SAIT Health Clinic
Call 403.284.8666 before you come in. Anyone visiting the SAIT Health Clinic must have an appointment.
Take the Alberta Health Services online self-assessment to determine if you should be tested for COVID-19. Call 8-1-1 for any health related concerns.
By observing this process, you will help protect patients currently in the clinic who may be pregnant, have ongoing respiratory issues or compromised immune systems.
Interfaith Centre
Support is available Monday to Friday, 9 am – 4 pm by text, phone, email and video messaging. Contact a chaplain.
👉 Check this out: The Interfaith Centre is hosting Virtual Communi-Tea events every Wednesday.
Counselling
Student Development and Counselling
This is a difficult and uncertain time, and your mental health is important. Student Development and Counselling is available for support by phone at 403.284.7023, Monday to Friday, 9 am – 4 pm.
A variety of self-help resources are available online. Plus, try these tips for healthy coping.
👉 Check this out: Student Development and Counselling is hosting Mindful Moments Online every Tuesday.
Students can also reach out directly to community resources for support, including:
- Calgary Distress Centre
Chat and text support available 24/7
Contact: 403.266.HELP (4357) - Community Resource Team
Chat and text support available 24/7
Contact: 403.299.9699 - Family Violence Info Line
Call toll-free 24/7
Contact: 403.310.1818 -
Support available 24/7
Contact: 211
Connect with community
Peer Mentorship Program
Contact the Peer Mentorship Program by email at mentorship@sait.ca with questions.
Student Volunteer Program
Contact the Student Volunteer Program by email at volunteer@sait.ca with questions.
Study Abroad
The Study Abroad Coordinator is available to assist students via email advising and audio/video conferencing Monday to Friday, 8:30 am – 4 pm. Please contact us at study.abroad@sait.ca or make an appointment online.
Join in on social
Technical support
The Helpline is available for technical support Monday to Friday, 7:30 am – 5 pm by email helpline@sait.ca.
International Centre
International student advising is available by phone 403.284.8852, email international.advising@sait.ca, Skype and Zoom. Book an appointment through the online booking tool.
Chinook Lodge Indigenous Resource Centre
Advising and support is available Monday to Friday, 8 am – 4 pm by phone at 403.210.4028 or email chinook.lodge@sait.ca.
Remember, even if you’re not physically on campus, you’re still part of the SAIT community.
Current information on SAIT's response to COVID-19 is available at sait.ca/covid19.