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Student support services continue to be available during campus closure in response to COVID-19

In addition to moving course delivery online, student support services at SAIT have also transitioned online.

Though the online setting may feel different, your success throughout your course, term and program is still our priority. Watch for online workshops and webinars, and reach out for support when needed — we’ve got you covered.

Admissions and advising

Office of the Registrar

Join our virtual call-back line: 

  • download the QLess app or text the word ‘SAIT’ to 587.318.2823 
  • select  Virtual Call-Back queue 
  • provide the required information and confirm 
  • we'll call you back! 

Use  Freshdesk to find answers to common questions or submit a ticket.

Go to our  web page and Live Chat with us. 

Academic success

Academic Coaching and Tutoring

Get support for online learning strategies, time management and more from an academic coachPhone and video appointments are available Monday to Friday, 8 am – 4 pm. Call 403.284.8082 or email  academic.coaching@sait.ca  to set up an appointment.

Check out the online tutoring schedule, then register and attend through SAIT’s  TuberEdu website

Looking for feedback on a writing assignment? Email  writing.help@sait.ca.   

Reg Erhardt Library

Chat with the library online Monday to Friday, 9 am – 5 pm, and Saturday, 1 pm – 4 pm. Librarians are taking appointments via video, voice or chat. The library is also offering half hour, twice weekly sessions on hot topics related to research stop by the library online!

Transfer Options

The Transfer Options Coordinator will be available to assist students via email advising and audio/video conferencing Monday to Friday, 8:30 am – 4 pm. Please contact us at  transfer.options@sait.ca or make an appointment online


The SAIT Bookstore is temporarily closed, but students can still order course materials online. Find what you need and have it shipped directly or purchase eBook versions of textbooks, if available. Contact bookstore@sait.ca for more information.

Accessibility Services 

Get support through accommodations and services by connecting with an Accessibility Services advisor.  Phone and video appointments are available Monday to Friday, 8 am – 4 pm. Call 403.774.5093 or email  accessibility.services@sait.ca to set up an appointment.

Money matters

Financial Advising

Contact Financial Advising for support and expert advice on loans, budgeting, Alberta Works funding and more.  Phone and video appointments are available Monday to Friday, 8 am – 4 pm. Call  403.284.7054 or email funding@sait.ca to set up an appointment.

👉 If you're a current SAIT student experiencing financial hardship, we may be able to help. Please contact early.alert@sait.ca.

👉 External emergency funding options: 

Student Awards

Applications for Entrance Awards for students starting at SAIT in September are now open through Friday, Aug. 7. Awards for continuing students open in August. If you need assistance applying for student awards, please email  scholarships@sait.ca.

Career wise

Career Advancement Services

The job search resource library and job board remain accessible to current students through My Career Hub. Career Advisors will also be available for virtual appointments including email resumé reviews, online practice interviews, online LinkedIn profile reviews and online career search techniques. Check My Career Hub for more information on how to book these appointments. Please contact  student.employment@sait.ca with questions.

Health and well-being

SAIT Health Clinic

Call 403.284.8666 before you come in. Anyone visiting the SAIT Health Clinic must have an appointment.

Take the  Alberta Health Services online self-assessment to determine if you should be tested for COVID-19. Call 8-1-1 for any health related concerns.

By observing this process, you will help protect patients currently in the clinic who may be pregnant, have ongoing respiratory issues or compromised immune systems.

Interfaith Centre

Support is available Monday to Friday, 9 am 4 pm by text, phone, email and video messaging. Contact a chaplain.

👉 Check this out: The Interfaith Centre is hosting Virtual Communi-Tea events every Wednesday. 


Student Development and Counselling

This is a difficult and uncertain time, and your mental health is important. Student Development and Counselling is available for support by phone at 403.284.7023, Monday to Friday, 9 am 4 pm. 

A variety of self-help resources are available online. Plus, try these tips for healthy coping

👉 Check this out: Student Development and Counselling is hosting Mindful Moments Online every Tuesday. 

Students can also reach out directly to community resources for support, including:

Connect with community

Peer Mentorship Program

Be part of the SAIT community and gain a cocurricular record while gaining skills. Whether you’re starting at SAIT and could use some advice from someone who’s done it all before or looking ahead to graduation and getting hired, being involved with peer mentorship can have a huge impact. Contact the Peer Mentorship Program by email at mentorship@sait.ca with questions. 

Student Volunteer Program

Contact the Student Volunteer Program by email at volunteer@sait.ca with questions.

Study Abroad

The Study Abroad Coordinator is available to assist students via email advising and audio/video conferencing Monday to Friday, 8:30 am – 4 pm. Please contact us at  study.abroad@sait.ca or make an appointment online

LEADS — SAIT's Student Leadership Program

We're looking for great students to join LEADS — SAIT’s new student leadership program starting this fall. LEADS student leaders will build their skills through hands-on work experience, attend leadership training and participate in professional development opportunities throughout the year. This is a competitive student leadership opportunity open to SAIT students entering their second semester or higher. Each LEADS position runs over the fall and winter semesters. Explore current positions and apply now. Training begins Aug. 24.

Join in on social 

Technical support 

The Helpline is available for technical support Monday to Friday, 7:30 am 5 pm by email helpline@sait.ca

International Centre

International student advising is available by phone 403.284.8852, email  international.advising@sait.ca, Skype and Zoom. Book an appointment through the online booking tool

Chinook Lodge Indigenous Resource Centre

Advising and support is available Monday to Friday, 8 am 4 pm by phone at 403.210.4028 or email  chinook.lodge@sait.ca.  


Remember, even if you’re not physically on campus, you’re still part of the SAIT community. 

Current information on SAIT's response to COVID-19 is available at sait.ca/covid19.

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