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Student support services still available

Since the difficult but necessary decision was made to suspend in-person classes in response to COVID-19, we’ve been working to transition to online and alternative program delivery.  

Though the online setting may feel different, our commitment to student success remains paramount.

Key student support services are still available either online or with limited in-person services to support you as you complete your course, semester or program.


The SAIT Bookstore is temporarily closed, but students can still order course materials online. Find what you need and have it shipped directly or purchase eBook versions of textbooks, if available.

Contact bookstore@sait.ca for more information.

Career Advancement Services

The job search resource library and job board will remain accessible to current students through My Career Hub. Career Advisors will also be available for virtual appointments including email resumé reviews, online practice interviews, online LinkedIn profile reviews and online career search techniques. Check My Career Hub for more information on how to book these appointments. If you have any questions, contact student.employment@sait.ca

Chinook Lodge Indigenous Resource Centre

Advising and support is available Monday to Friday, 8 am 4 pm by phone at 403.210.4028 or email chinook.lodge@sait.ca.  

Health Services Clinic

Call 403.284.8666 before you come in. Anyone visiting the clinic must have an appointment.

Take the Alberta Health Services online self-assessment to determine if you should be tested for COVID-19. Call 8-1-1 for any health related concerns.

By observing this process, you will help protect patients currently in the clinic who may be pregnant, have ongoing respiratory issues or compromised immune systems.

Interfaith Centre

Support is available Monday to Friday, 9 am 4 pm by text, phone, email and video messaging. Contact a chaplain.

👉 Check this out: The Interfaith Centre is hosting a virtual Communi-tea event Wednesday, April 1, 8 and 15 at noon. Join in via Zoom. Meeting ID: 100 409 143. Add the event to your calendar

International Centre

International student advising is available by phone 403.284.8852, email  international.advising@sait.ca, Skype and Zoom. Book an appointment through the online booking tool

Lamb Learner Success Centre

With a few exceptions, services remain accessible to students online. Please note: All testing services have been suspended until further notice.

Academic Coaching

  • support for online learning strategies
  • Phone and video appointments are available Monday to Friday, 8 am – 4 pm.
  • Contact: 403.284.8082 or academic.coaching@sait.ca  to set up an appointment.

👉 Check this out: Build your online learning skills for free with this open online course: Learning to Learn Online 

Tutoring Services 

  • Phone appointments are available Monday to Friday, 8 am – 4 pm.
  • Contact: 403.284.8082 or tutoring@sait.ca to set up an appointment.
  • If you're looking for feedback on a writing assignment, email writing.help@sait.ca

👉 Check this out: Online tutoring available starting Monday, March 23. Courses include: BMAT, MECH, MATH, STAT, BGIS, ACCT, EDDT, LIT and more. Register and attend through SAIT’s TuberEdu website.   

👉 Check this out: Course tutorials for BMAT, MATH, STAT and ACCT are also available online. Register and attend through SAIT's TuberEd website

Accessibility Services 

  • support for student accommodations
  • Phone and video appointments are available Monday to Friday, 8 am – 4 pm.
  • Contact: 403.774.5093 or  accessibility.services@sait.ca to set up an appointment.

Financial Advising

  • support for loans, budgeting, Alberta Works funding
  • Phone and video appointments are available Monday to Friday, 8 am – 4 pm.
  • Contact: 403.284.7054 or email funding@sait.ca to set up an appointment.

👉 If you're a current SAIT student experiencing financial hardship, we may be able to help. Please contact early.alert@sait.ca.

👉 External emergency funding options: 

Office of the Registrar

Join our virtual call-back line: 

  • download the QLess app or text the word ‘SAIT’ to 587.318.2823 
  • select Virtual Call-Back queue 
  • provide the required information and confirm 
  • we'll call you back! 

Email inquiry@sait.ca and remember to include your SAIT ID number (if known) in your message. 

Go to our web page and Live Chat with us. 

Peer Mentorship Program

Students can contact the program by email at mentorship@sait.ca with questions. 

Reg Erhardt Library

Chat with the library Monday to Friday, 9 am – 7 pm, and Saturday/Sunday, 10 am – 4 pm. Librarians are also taking appointments via video, voice or chat.

Student Development and Counselling

This is a difficult and uncertain time, and your mental health is important. Student Development and Counselling is available for support by phone at 403.284.7023, Monday to Friday, 9 am 4 pm. 

A variety of self-help resources are available online. Plus, try these tips for healthy coping

Students can also reach out directly to community resources for support, including:

Additional crisis support

Student Volunteer Program

Students can contact the program by email at volunteer@sait.ca with questions.

Study Abroad

The Study Abroad Coordinator is available to assist students via email advising and audio/video conferencing Monday to Friday, 8:30 am – 4 pm. Please contact us at  study.abroad@sait.ca or make an appointment online

Technical support 

The Helpline is available for technical support Monday to Friday, 7:30 am 5 pm by email helpline@sait.ca.

Pro tip: Check the FAQs for answers before emailing.

Transfer Options

The Transfer Options Coordinator will be available to assist students via email advising and audio/video conferencing Monday to Friday, 8:30 am – 4 pm. Please contact us at  transfer.options@sait.ca or make an appointment online


Remember, even if you’re not physically on campus, you’re still part of the SAIT community. 

Current information and a set of evolving frequently asked questions are also available at sait.ca/covid19.

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