We’ve got you covered
Student support services continue to be available during campus closure in response to COVID-19
In addition to moving course delivery online, student support services at SAIT have also transitioned online.
Though the online setting may feel different, your success throughout your course, term and program is still our priority. Watch for online workshops and webinars, and reach out for support when needed — we’ve got you covered.
New to SAIT?
Hi and welcome! We know you’ll have lots of questions about student life before your first day. Get answers and insight through SAIT Start — an interactive introduction to all things SAIT.
Admissions and advising
Office of the Registrar
We’re experiencing high call and message volumes and appreciate your patience, especially during this unique time. Get quick answers to common questions and get in touch:
- Check the Knowledge Base.
- Review frequently asked questions about Fall 2020 delivery.
- Request a call back. During regular office hours, text the word 'SAIT' to 587.318.2823 to join our virtual call-back system or go to your App Store and download QLess to join the queue.
- Submit a Freshdesk ticket and you’ll be contacted by email. Once a ticket number is generated, your request has been received and you are in the queue.
If you’ve already reached out to us, there’s no need to follow up — you will hear back.
Academic success
Academic Coaching and Tutoring
Appointments
Phone and virtual appointments are available Monday to Friday, 8 am – 4 pm. Call 403.284.8082 or email academic.coaching@sait.ca or tutoring@sait.ca to make an appointment.
Academic Success Seminars
From study skills to time management, and from taking better notes to writing exams like a pro, success seminars are a great way to connect with an academic coach — check the schedule.
Tutoring schedule
Tutoring is available for a variety of courses. Check the online tutoring schedule, then register and attend through SAIT’s TuberEdu website.
Writing support
Looking for feedback on a writing assignment? Email writing.help@sait.ca.
Reg Erhardt Library
Chat with the library online Monday to Friday, 9 am – 5 pm, and Saturday, 1 – 4 pm. Librarians are also taking appointments via video, voice or chat — make an appointment.
Transfer Options
The Transfer Options Coordinator is available to assist students via email advising and audio/video conferencing Monday to Friday, 8:30 am – 4 pm. Please contact transfer.options@sait.ca or make an appointment online.
Bookstore
The SAIT Bookstore is temporarily closed, but students can still order course materials online. Find what you need and have it shipped directly or purchase eBook versions of textbooks, if available. Contact sait@bkstr.com for more information.
Accessibility Services
Get support through accommodations and services by connecting with an Accessibility Services advisor. Phone and online appointments are available Monday to Friday, 8 am – 4 pm. Call 403.774.5093 or email accessibility.services@sait.ca to set up an appointment.
Money matters
Financial Advising
Contact Financial Advising for support and expert advice on loans, budgeting, Alberta Works funding and more. Phone and video appointments are available Monday to Friday, 8 am – 4 pm. Call 403.284.7054 or email funding@sait.ca to set up an appointment.
👉 If you're a current SAIT student experiencing financial hardship, we may be able to help. Please contact early.alert@sait.ca.
👉 External emergency funding options:
- Government of Alberta
- Government of Canada – Find financial help during COVID-19
- Government of Canada – Canada Emergency Student Benefit
- Government of Canada – EI Benefits
- Government of Canada – Emergency Response Benefit
Student Awards
Applications for Student Awards are now open. If you need assistance applying for student awards, please email scholarships@sait.ca.
Career wise
Career Advancement Services
The job search resource library and job board are accessible to current students and alumni through My Career Hub. Career Advisors will also be available for virtual appointments including email resumé reviews, practice interviews, LinkedIn profile reviews and career search techniques.
Career Advancement Services are also hosting monthly Virtual Career Conversations.
Visit My Career Hub to book and appointment and to register for events. Please contact student.employment@sait.ca with questions.
Health and well-being
SAIT Health Clinic
SAIT Health Clinic doctors are available for in-person and phone appointments. Call 403.284.8666 before visitng the clinic. All visitors will be screened in advance of entry.
Take the Alberta Health Services online self-assessment to determine if you should be tested for COVID-19. Call 8-1-1 for any health related concerns.
By observing this process, you will help protect patients currently in the clinic who may be pregnant, have ongoing respiratory issues or compromised immune systems.
Interfaith Centre
The Interfaith Centre is a community hub on campus — and online. Support is available Monday to Friday, 9 am – 4 pm by text, phone, email and video messaging. Contact a chaplain.
Learn more about requesting an accommodation for a religious observance.
Counselling
Student Development and Counselling
This is a difficult and uncertain time, and your mental health is important. Student Development and Counselling is available for support by phone or online. Call 403.284.7023, Monday to Friday, 9 am – 4 pm.
A variety of self-help resources are available online. Plus, try these tips for healthy coping during times of uncertainty.
Students can also reach out directly to community resources for support, including:
- Calgary Distress Centre
Chat and text support available 24/7
Contact: 403.266.HELP (4357) - Community Resource Team
Chat and text support available 24/7
Contact: 403.299.9699 - Family Violence Info Line
Call toll-free 24/7
Contact: 310.1818 -
Support available 24/7
Contact: 211
Connect with community
Peer Mentorship Program
Be part of the SAIT community and gain a cocurricular record while gaining skills. Whether you’re starting at SAIT and could use some advice or looking ahead to graduation, being involved with peer mentorship can have a huge impact. Join the Peer Mentorship Program and contact us by email at mentorship@sait.ca with questions.
Pride at SAIT
SAIT is a diverse campus and we are committed to providing an inclusive place to work and study. We understand this is a unique and challenging time. Connect with supports and resources available to the LGBTQ2+ community and email us with questions at pride@sait.ca.
Phi Theta Kappa (PTK) Honour Society
Membership in PTK means you're a part of a special group of college scholars. PTK not only recognizes the academic achievements of students but offers a variety of opportunities both academically and in the community. Contact the PTK coordinator by email at ptk.info@sait.ca with questions.
Student Content Team
Showcase your student experience, build skills, connect with other students and build your co-curricular recurd. Interested? Apply to join the Student Content Team.
Student Volunteer Program
Contact the Student Volunteer Program by email at volunteer@sait.ca with questions.
Study Abroad
The Study Abroad Coordinator is available to assist students via email advising and audio/video conferencing Monday to Friday, 8:30 am – 4 pm. Please contact study.abroad@sait.ca or make an appointment online.
LEADS — SAIT's Student Leadership Program
Contact the LEADS program by email at student.leadership@sait.ca with questions.
Join in on social
Technical support
The Helpline is available for technical support Monday to Friday, 7:30 am – 5 pm by email at helpline@sait.ca.
International Centre
International student advising is available by phone 403.284.8852, email international.advising@sait.ca, Skype and Zoom. Book an appointment through the online booking tool.
Chinook Lodge Indigenous Resource Centre
Advising and support is available Monday to Friday, 8 am – 4 pm by phone at 403.210.4028 or email chinook.lodge@sait.ca.
Remember, even if you’re not physically on campus, you’re still part of the SAIT community.
Current information on SAIT's response to COVID-19 is available at sait.ca/covid19.