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Mona James


School of Hospitality and Tourism

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Mona James has spent more than 17 years preparing students for a future in the travel and tourism industry as an instructor and internship coordinator for the School of Hospitality and Tourism.

Teaching all levels — from fresh, first-year students to seasoned, bachelor degree pupils — James shares her passion and expertise in areas such as global tourism, hotel front office operations marketing and revenue management, drawing on her robust education, as well as experience working in the industry.

James bolstered her SAIT diploma by obtaining a degree in Leisure, Tourism and Society from the University of Calgary and later earned a Master of Arts, Tourism Management from Royal Roads University. Her thesis examined crisis management in the tourism industry, using the devastating Calgary floods as a central focus.

But it’s not just students who benefit from James’s well-established teaching career.

Through her Instructional Skills Workshops, James onboards and encourages instructors to pursue new ideas in teaching, helping them to find improved ways to engage with their own students in the classroom

Awards and achievements:

  • Saitsa Instructor Excellence Award nominee

My dream job: "To work for Disney."

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