Technical Support and Resources

Computers and Laptops

• Hardware and software requirements for students

Computers and laptops

Emails and Logins

• SAIT computer login
• Accessing your SAIT email
• Accessing mySAIT
• Multi-factor authentication

Emails and logins

Network and Wifi Access

• Wifi access
• Eduroam wireless network
• VPN
• Copyright and downloading

Network and wifi access

Online Learning Tools and Software

• Accessing Brightspace (D2L)
• Remote computer lab access
• Specialty software
• Accessibility tools

Online learning tools and software

Online Learning Tips

• What to expect from your online courses
• Course assessments
• Making the most out of your online experience

Online learning tips

SAIT Apps

• Ellucian GO
• SAITALERT
• SAITSA app

SAIT apps

Printing and print services

• Printer locations and rates
• Troubleshooting and printing support
• XDOCS

Printing and print services

Multi-factor Authentication

• How MFA works
• Setting up your SAIT accounts

Multi-factor authentication

Protect yourself from COVID-19 fraud

The Government of Canada’s Canadian Anti-Fraud Centre has a website that tracks COVID-19 fraud. Be aware of reported scams to steal personal and/or financial information — many come from sources posing as government and public health agencies.

Tip: Be careful with emails and text messages. Double-check the source’s website and reach out through a confirmed method listed there if necessary.

Need help?

Contact ServiceNOW self-service portal | ITS Service Desk hours

For immediate classroom or meeting technical support, call us at the number below.