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Tech support

Visit our self-service portal to search our knowledge base, report an issue, ask questions, or request additional equipment.

For immediate classroom or meeting technical support, call us at 403.774.5200.

ServiceNow portal

An open laptop seen over the shoulder of a student in Heritage Hall's study lounge.

Computers and Laptops

  • Hardware and software requirements for students
 Computers and laptops
Two women smile at each other while sitting side-by-side in front of an open laptop.

Emails and Logins

  • SAIT computer login
  • Accessing your SAIT email
  • Accessing mySAIT
  • Multi-factor authentication
 Emails and logins
A young woman with a high ponytail sits at a desk alone in the Heritage Hall study lounge. She looks at her laptop.

Network and Wifi Access

  • Wifi access
  • Eduroam wireless network
  • VPN
  • Copyright and downloading
 Network and wifi access
A close-up of someone's hands on a laptop keyboard.

Online Learning Tools and Software

  • Accessing Brightspace (D2L)
  • Remote computer lab access
  • Specialty software
  • Accessibility tools
 Online learning tools and software
A close-up of fingers on a laptop keyboard. A water bottle is in the background.

Online Learning Tips

  • What to expect from your online courses
  • Course assessments
  • Making the most out of your online experience
 Online learning tips
A student sits in Johnson-Cobbe building holding a tablet.

SAIT Apps

  • Ellucian GO
  • SAITALERT
 SAIT apps
Two students sit in the Heritage Hall study lounge. One reviews a printed piece of paper.

Printing and print services

  • Printer locations and rates
  • Troubleshooting and printing support
  • XDOCS
 Printing and print services
A student sits in a SAIT computer lab.

Multi-factor Authentication

  • How MFA works
  • Setting up your SAIT accounts
 Multi-factor authentication

Contact us

ITS Service Desk

MB027, Stan Grad Centre, SAIT Main Campus

403.774.5200 its.support@sait.ca
ITS Service Desk Hours