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Overview
Over 25 years of research have resulted in new and emerging perceptions about emotional intelligence (EQ) and the factors contributing to its success in the workplace. EQ offers explanations as to why some people excel while others do not, despite equal intellectual capacity, training, and experience.
This course provides insight into the relationship between emotion, productivity and quality and the impact of EQ in the workplace. You'll explore how EQ skills impact work teams or co-workers and learn guidelines for addressing emotion in the workplace.
You'll also learn about the history and development of emotional intelligence, how EQ is measured, how to master EQ self-awareness, and how to lead an engaged workforce.
Upcoming dates
Select an available section and add it to your cart. When you're ready, proceed to check out to sign into your student account and complete your registration.
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Registration for this course closes seven days prior to the start date.
After you've completed this course
Upon successful completion of this non-credit course, you’ll receive an electronic copy of your official transcript. You’ll also be able to self-print a proof of completion document from your Continuing Education student account.
Costs
Textbook and reading list
All required course materials are included in your tuition fees.
You will be required to complete an online assessment sent to you approximately one week before your first class.
Technology
To be successful in this course, you’ll need:
- Access to your own computer or laptop with standard hardware/software requirements.
- Internet access
A functional webcam and microphone are recommended to allow for a more collaborative learning experience.
Financial support
Financial opportunities are available to help pay for your course fees. Learn more about how to reduce your education or training costs with available awards, bursaries, loans and grants including the Canada Alberta Job Grant.
Applicable certificates
This course applies to the following certificate programs:
- Certification type
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Certificate of Achievement
- Certification type
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Certificate of Completion
Train your team
Interested in group training opportunities for this course? Tell us about your organization's needs, and one of our training consultants will contact you within one business day.
Oki, Âba wathtech, Danit'ada, Tawnshi, Hello.
SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.
We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta.