Technical Support and Online Learning Resources

Your Continuing Education student account is where you can find your current and past enrolment transactions and receipts, as well as course details and updates such as date, time and location changes.

Here you’ll also be able to track your declared certificate programs to completion and self-print statements of grade documents.

All students are assigned a SAIT email account. Your account is automatically activated within one day after you register for a Continuing Education course.

All communications from your course instructors and institutional emails will be sent to your student email account. Emails from our Advising team will be sent to your personal/preferred email address.

Not getting our emails? Check your spam/junk mail folders. Consider adding ConEdAdvising@sait.ca to your approved sender list.

Updating your password

Your SAIT email password is the same as your Microsoft 365 password. This is also your password for logging in to a SAIT computer and SAIT wireless. If you change your password for one, you change your password for the others as well. Always change your password from the default after you log in the first time.

For assistance resetting your password, review our Microsoft 365 self-serve password reset guide or contact ITS.Support@sait.ca.

Brightspace (D2L) is an online portal that connects you with course content and resources.

To access the Brightspace portal:

1. Go to learn.sait.ca.
2. Enter your credentials: 
   • Use your SAIT email address and Microsoft 365 password to log in. Your username is in the format firstname.lastname@edu.sait.ca.
   • Your default password is set to your Microsoft 365 password.
3. View all your enrolled courses by selecting "Courses" located in the upper-right corner of the screen.  

Connect with your classmates and instructors using Microsoft Teams. Teams is a collaboration and communication software. You can access Teams through Microsoft 365.

Email address: firstname.lastname@edu.sait.ca 
Default password: sent to your preferred email inbox – subject “Your SAIT Student Email Address.”

Before your first virtual session starts, you can expect to receive a Microsoft Teams meeting invite (automated email) to your SAIT student email address.

When you click the invite link to join the virtual meeting, you’ll be:

• added to the MS Teams group channel or,
• prompted to sign in to your Microsoft Teams account through your Microsoft 365.

If you experience issues accessing your virtual Microsoft Teams session, contact the instructor who set up the session.

Sessions or lectures recorded on Teams may be available as a reference for a limited time (either in the MS Teams channel for the course or as separate movie files saved in the Brightspace (D2L) course).

Learn more about Microsoft Teams

Before the start of your first virtual session, you can expect to receive a Zoom meeting invite (automated email) to your SAIT student email address.

When you click on the link provided, you’ll be:

• automatically redirected to the Zoom meetings space or,
• prompted to sign in to Zoom first using your Microsoft 365 credentials.

If you experience issues accessing your virtual Zoom session, contact the instructor who set up the session.

Sessions or lectures recorded on Zoom may be available as a reference for a limited time, depending on how and where the recordings are saved. Recordings that remain in the Zoom (cloud) platform are deleted in 180 days.

Some of our courses include online quizzes and exams that are proctored using Respondus LockDown Browser.

A webcam may be required depending on the course requirements and exam(s). Downloadable instructions will be provided in your course material.

Should you experience any technical difficulties downloading or installing the software, contact the instructor for your course.