Writing Skills for Today's Workplace

Overview

Whether you're managing people, coordinating projects, or building a business, strong writing skills are essential to getting things done effectively. From formal reports, to email threads, how you write reflects how you lead, solve problems, and communicate value. With constant communication demands and AI reshaping how we work, clear, purposeful writing has become a key differentiator for professionals.

Writing Skills for Today’s Workplace is a practical, hands-on course offered online or in-person, and builds 12 Essential Skills to help you write with clarity, confidence, and efficiency. You'll learn to plan and prepare documents strategically, write in an active voice, and build meaningful connections through your words. The course explores how the modern attention economy influences business writing and teaches you to communicate effectively even under tight deadlines. You'll also develop strategies for editing and proofreading, maintaining professional standards, and using AI tools ethically and responsibly.

By completion, you’ll have a personal toolkit of strategies for clear, confident, and professional communication. You'll write with greater impact and credibility — ready to lead, collaborate, and deliver results in any professional setting.

This course is ideal if you:

• are moving into a leadership or office-based role and need stronger writing for team, client, or project communication
• want to improve the clarity and professionalism of your emails, reports, or day-to-day instructions
• are adapting to Canadian workplace writing styles as a newcomer to the local workforce
• own or manage a business and need stronger written communication with clients, suppliers, or staff