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Overview
Problem Solving and Decision Making will provide you with the tools, frameworks, and strategies needed to approach, analyze, and resolve complex problems and make sound decisions in diverse workplace settings. Through practical application and interactive exercises, you'll explore proven models such as the Cynefin Framework, Eisenhower Matrix, Six Thinking Hats, A3 Problem Solving, and the OODA Loop.
You'll examine both personal and collaborative problem-solving styles, integrate ethical considerations, and adapt decision-making tools to real-world challenges. By the end of the course, you'll have enhanced critical thinking, ethical reasoning, and strategic decision-making capabilities.
Upon successful completion of this course, you'll be able to:
- apply structured frameworks to define and analyze problems
- evaluate personal and collaborative problem-solving styles and approaches
- apply appropriate problem-solving models to workplace challenges
- assess ethical considerations in problem-solving and decision-making processes
- evaluate decision-making models and techniques for various organizational contexts
- tailor and adapt problem-solving and decision-making tools for team dynamics and situational needs.
To request a course outline, contact ConEdAdvising@sait.ca.
If you're certified by a professional association, this course may qualify for continuing professional development (CPD) hours to help maintain your certifications/designations. Please check with your association to confirm eligibility.
Upcoming dates
Select an available section and add it to your cart. When you're ready, proceed to check out to sign into your student account and complete your registration.
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Registration closes seven days before the start date for on-campus, online scheduled, and blended courses, and one day before the start date for online self-paced courses.
After you've completed this course
Upon successful completion of this course, you'll be able to self-print a proof of completion document from your Continuing Education student account.
Micro-credential
Aligned to current industry standards, SAIT’s micro-credentials develop practical, real-world skills and include competency-based testing. Earning a SAIT micro-credential demonstrates to employers you have the required competencies — both skills and knowledge — to get the job done.
Students who successfully complete this course with a final grade of A- (80%) or higher will earn a micro-credential and receive a shareable digital badge.
Costs
Textbook and supplies
Included in the purchase of this course, you'll receive:
- Course curriculum accessible online in Brightspace (D2L)
- Learning materials/hand-outs distributed in class (for classroom-based delivery)
Technology
To be successful in this course, you’ll need:
- Access to your own computer or laptop with standard hardware/software requirements.
- Internet access
Note: Bringing your laptop to class is not required (for classroom-based delivery).
Financial support
Financial opportunities are available to help pay for your course fees. Learn more about how to reduce your education or training costs with available awards, bursaries, loans and grants including the Canada Alberta Job Grant.
Applicable certificates
This course applies to the following certificate programs:
- Certification type
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Certificate of Achievement
- Certification type
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Certificate of Achievement
Train your team
Interested in group training opportunities for this course? Tell us about your organization's needs, and one of our training consultants will contact you within one business day.
Oki, Âba wathtech, Danit'ada, Tawnshi, Hello.
SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.
We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta.