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Overview
Managing the performance of your employees does not mean controlling, but rather assisting those individuals in developing into the best employees they can be. The successful process managers use to do this includes planning, monitoring, evaluating and training. The main tools used are progressive and include performance reviews, goal setting and, when needed, the process of progressive discipline (including dismissal).
This performance management course focuses on how you, as the manager, can use the newest techniques in your pursuit to help your good employees be even better. We'll explore the impact of performance management theory on current performance management approaches. You'll create a 12-month performance management schedule, set employee objectives, monitor performance and provide feedback that will help employees either stay or get back on the road to success. We'll discuss the value of probationary periods, and you'll learn how to address performance problems.

Join Jennie Gilbert and Craig Hess as they help to equip leaders with tools to address poor performance, manage difficult dynamics, and improve team morale through practical strategies and real-life examples.

Upcoming dates
Select an available section and add it to your cart. When you're ready, proceed to check out to sign into your student account and complete your registration.
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Registration for this course closes seven days prior to the start date.
After you've completed this course
Upon successful completion of this non-credit course, you can self-print your unofficial completion document from your Continuing Education student account.
Costs
Textbook and reading list
All required course materials are included in the tuition fee.
Technology
To be successful in this course, you’ll need:
- Access to your own computer or laptop with standard hardware/software requirements.
- Internet access
A functional webcam and microphone are recommended to allow for a more collaborative learning experience.

Financial support
Financial opportunities are available to help pay for your course fees. Learn more about how to reduce your education or training costs with available awards, bursaries, loans and grants including the Canada Alberta Job Grant.
Applicable certificates
This course applies to the following certificate programs:

Train your team
Interested in group training opportunities for this course? Tell us about your organization's needs, and one of our training consultants will contact you within one business day.

Oki, Âba wathtech, Danit'ada, Tawnshi, Hello.
SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.
We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta.