Overview

Operations Management is the transformation of goods or services from one state to another to add value for a customer. In this course, you will explore the basic and essential aspects of this field of study at the tactical level.

Topics covered include quality management programs, how operations management strategies are linked with goods and service processes within facilities to achieve a competitive advantage, and the importance of a forecast and its process. Additionally, you will also gain an understanding of resource management and operations scheduling in the context of your organization.

Upcoming dates

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Registration closes seven days before the start date for on-campus, online scheduled, and blended courses, and one day before the start date for online self-paced courses.

After you've completed this course

Upon successful completion of this course, you'll be able to self-print a proof of completion document from your Continuing Education student account.

Costs

Textbook and reading list

Included in the purchase of this course, you'll receive course content accessible online in Brightspace (D2L).

The following textbook is required and can be purchased from the SAIT Bookstore website

  • Collier (2023). Operations and Supply Chain Management (3rd ed.). Cengage Learning

Technology

To be successful in this course, you’ll need:

Financial support

Financial opportunities are available to help pay for your course fees. Learn more about how to reduce your education or training costs with available awards, bursaries, loans and grants, including the Canada Alberta Productivity Grant.

Applicable certificates

This course applies to the following certificate programs:

Certification type
Certificate certificate
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Train your team

Interested in group training opportunities for this course? Tell us about your organization's needs, and one of our training consultants will contact you within one business day.

Stories and news

Two side-by-side shots of the side profiles of the two subjects of the story, Kanika Sehgal and Lydia Salikhova.

Con Ed

From landing in Canada to landing dream jobs: Newcomers upskill with SAIT’s professional programs

Kanika from India and Lydia from Ukraine gained experience and confidence to take their careers to the next level

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Con Ed

Alberta companies look to workforce training to close critical skills gaps

The Southern Alberta Institute of Technology (SAIT) provides corporate training to help businesses boost productivity and workplace performance.

Oki, Âba wathtech, Danit'ada, Tawnshi, Hello.

SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.

We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta.