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Overview
Unlock the door to an exciting IT career and prepare for CompTIA A+ certification.
Designed for aspiring IT professionals seeking a comprehensive foundation, this course is ideal for beginners or those transitioning into IT roles.
Learn through applied experiences, from gaming cases to liquid cooling systems, honing your skills in identifying, assembling and troubleshooting hardware components. Navigate desktop support issues, covering computing basics, safety protocols and internal hardware comprehension for real-world scenarios.
This course emphasizes IT customer service, guiding you through effective communication and documentation practices, including ticketing systems and asset management.
We'll also explore operating systems like Windows, Linux, MacOS and Chrome OS, and networking essentials, including media types, cables, connectors and storage devices.
Completing this course along with CMPH 002 - A+ Operating Systems and CMPH 003 - A+ Networking and IOT, will provide you with the theoretical knowledge and applied experience necessary to challenge the CompTIA A+ certification and embark on a dynamic career in IT.
Upon completion of this course, you'll be able to:
- identify computing basics and set up a computer
- assess computer safety hazards and environmental controls
- understand how to interact with customers in a professional manner and the importance of keeping documentation records
- discuss computer tools, ticketing systems, asset management systems and basic troubleshooting guidelines
- compare and contrast network media types
- summarize cables and connector types used by computers
- explain the purpose of form factors and how they affect the size of motherboards, cases and components
- discuss the function of internal hardware components
- highlight the main differences between Windows, Linux, MacOS and Chrome OS
- compare and contrast internal and external storage devices and associated file systems.
This is a preparatory course to be taken in advance of a CompTIA A+ certification exam. The official certification exam is not included in this course and may be booked separately through CompTIA.
Upcoming dates
Select an available section and add it to your cart. When you're ready, proceed to check out to sign into your student account and complete your registration.
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Registration for this course closes two days prior to the start date.
Course completion statement
Upon successful completion of this non-credit course, you can self-print your unofficial completion document from your Continuing Education student account.
Costs
Textbook and reading list
All required course materials are included in your tuition fees.
Technology
To be successful in this course, you’ll need:
- Access to your own computer or laptop with standard hardware/software requirements.
- Internet access
A functional webcam and microphone are recommended to allow for a more collaborative learning experience.
Access to TestOutPC Pro will be provided and is included in your tuition.
Financial support
Financial opportunities are available to help pay for your course fees. Learn more about how to reduce your education or training costs with available awards, bursaries, loans and grants including the Canada Alberta Job Grant.
Applicable certificates
This course applies to the following certificate programs:
- Certification type
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Certificate of Achievement
Train your team
Interested in group training opportunities for this course? Tell us about your organization's needs, and one of our training consultants will contact you within one business day.
Oki, Âba wathtech, Danit'ada, Tawnshi, Hello.
SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.
We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta.