Leading Beyond Any Title: The Courage to Disagree: Harnessing Dissent and Conflict for Stronger Teams
Presented by: Craig Hess and Jennie Gilbert
Disagreement isn’t dysfunction, it’s the sign of a thinking, healthy team.
Conflict doesn’t kill performance, silence does. If your team isn’t pushing back, challenging ideas, or surfacing hard truths, you’re not operating at your full potential. Great leaders don’t avoid tension, they lead through it.
This session is about building the courage and skill to welcome dissent, navigate tough conversations, and use conflict as a catalyst for better decisions, deeper trust, and more innovative thinking. Jennie and Craig will share how to shift the culture from fear and avoidance to one of respectful challenge and productive tension.
You’ll walk away with tips and strategies to reframe conflict as a catalyst, not a threat. Practical ways to lead disagreement and create space for healthy tension. Stop managing around conflict - and start leading through it.
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SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.
We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta.