Leading Beyond Any Title: Mastering Difficult Conversations
Presented by: Craig Hess and Jennie Gilbert
Difficult conversations are inevitable—but they don’t have to be painful. Whether it’s giving tough feedback, addressing underperformance, or navigating sensitive issues, the way you handle these moments defines your leadership. What if, instead of avoiding them, you could turn these conversations into opportunities for trust, growth, and alignment?
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SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.
We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta.